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● ACE (Amazing Customer Experience), our customer experience programme
● Advantage Food & Hospitality, a welcome programme aimed at new managers within the food and hospitality business
● Mentoring programme to encourage people to fulfil their potential through matching skills and mindsets
● Opportunities to attend field trips to see key suppliers across the country
● Overseas trips to world famous food markets, such as Barcelona in 2014 and Italy in 2015 Career paths extend into all areas,
with opportunities in retail, finance, procurement and operations. A strong management development programme is in place to develop, grow and retain talent and people are also given a chance to shine in bespoke senior management development courses. Joining ISS Food & Hospitality allows
you to work in a culture of development and growth, where the business strives to be the ‘world’s greatest service organisation’ by delivering that through remarkable food, remarkable people and remarkable service.
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Case study Cortez Sorrios, commis chef In May this year, Cortez (pictured below, centre) completed our two- year academy of excellence chef training programme in partnership with Leeds City College Paintworks Campus. He is part of the first group to qualify with VRQ Level 1 & 2 Kitchen together with Food & Beverage. As part of his second-year
development, Cortez undertook a two-week work placement within ISS Food & Hospitality in London, completing his first week at the South Quay Plaza head office, and his second week at a major
London corporate client. He really excelled, resulting in Paul Hegley, chef-manager at South Quay, offering him a full-time position. Dan Wilson, head chef at his second placement, also gave great feedback and said he too would offer Cortez a place in his team. Cortez finished his year as one of the chefs behind our graduation dinner, which was headed up by Glynn Purnell, our chef-consultant and his team. Cortez has an exciting future. With support from ISS, Scott Masey and the teaching staff at Leeds City College, we know he will go far – and you can too.
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