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of Valor Awards, which everyone is encouraged to work towards. The awards allow the company to measure and recognise key achievements while supporting others through coaching and development to give people an opportunity to flourish. The first Pride of Valor recognition event will be held in early 2017, when team members will be rewarded for their hard work. This personable approach resulted


in Valor being named Best Employer at The Caterer’s prestigious 2016 Cateys – the Oscars of the hospitality industry. Teams at all 19 of Valor’s hotels are now sharing in its success as the award tours the country – follow its journey at #cateyontour.


Big plans Valor’s vision is clear – it wants to manage 50 hotels in the next five years. With a number of international brands already in its portfolio, the company’s growth plans will deliver even further opportunities for colleagues to progress their careers with some of the biggest names in the industry.


Case study Garry McBride, Restaurant Manager, Crowne Plaza Glasgow hotel “When I was still at school I wanted to be a chef or a gardener, but once I had completed my placement in the restaurant at the Crowne Plaza, I enjoyed it so much that I decided that this was what I wanted to do. “I think it was the general atmosphere and buzz of working with so many different people and dealing with all different types of guests. No two days were ever the same and it was certainly never boring. I can’t imagine working in any other industry now! “I have learned most of what


I know on the job from the many managers and supervisors I have worked with over the years, although you learn something new every day in this game – there are still many challenges on a daily basis that keep me motivated. “It’s easy to train people in how


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to take an order or carry a plate, but the most important thing in this industry, I think, is to have a positive attitude and a friendly personality. If you have those, then the opportunities are endless.”


“You learn


something new every day in this game – there are still many challenges on a daily basis”


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