GENERAL INFORMATION
This information will provide the technician an effective starting point within the troubleshooting process. Tutorials, Frequently Asked Questions, the Student Account Policy, and other resources can be found by visiting
www.franklin.edu/helpdesk.
Reminder: Students who do not meet the minimum application, OS, browser or hardware specifications other than listed as “required”, risk not receiving assistance from the Help Desk.
To receive technical assistance:
• Call - Local 614.947.6222, or Toll Free 1.866.435.7006 • Email -
helpdesk@franklin.edu • Chat - Login to myFranklin for “HELP DESK LIVE CHAT”
COLLEGE CREDIT ALTERNATIVES
Franklin University recognizes that significant college-level learning can take place outside the classroom. Independent studies and internships are learning experiences structured under supervision of the faculty. Students are made aware of these opportunities by faculty in their academic major. However, interested students also may consult with their Academic Advisor.
Proficiency exams and portfolios are ways to demonstrate college level learning gained from experiences such as on- the-job training, reading or other activities. Proficiency examinations cover a greater breadth of topics in an area more than portfolios, whereas portfolios cover topics in greater depth.
Portfolio credit should be considered when students think that they have college level learning in an area for which there is no proficiency examination available. Preparation of a portfolio requires writing skills equivalent to COMM 120 (College Writing). Neither proficiency examination credit nor portfolio credit can be used to fulfill the residency requirement for graduation. Franklin University offers two types of proficiency examinations:
• The College Level Examination Program (CLEP) • Franklin University Proficiency Examination (FUPE)
Regents College also offers a group of exams approved by Franklin University.
COLLEGE LEVEL EXAMINATION PROGRAM (CLEP)
CLEP examinations measure achievement in one course at a time; therefore, students can study for them while taking other courses or between academic trimesters. They are computerized, 90-minute, multiple-choice exams. Study guides for each exam are available at the Franklin University Library and most major bookstores.
FRANKLIN UNIVERSITY PROFICIENCY EXAMINATION (FUPE)
Franklin University continually develops proficiency examinations. FUPE examinations are available to students whose learning from experience, training or independent reading is equivalent to that gained in the classroom. The FUPEs listed in the Alternatives to
Classroom Course Credit guide may not be the only ones available, so students should consult the Student Learning Center (SLC) website
www.franklin.edu/slc for current information on available examinations. Generally, if a CLEP examination is available for a subject, there will be no FUPE for the subject. A study guide for each FUPE is available via the SLC website at
www.franklin.edu/slc.
PRIOR LEARNING PORTFOLIO
Students who feel they have already gained learning equivalent to one or more courses in their degree program may request credit by composing prior learning portfolios. Because the portfolio must be prepared under specific format requirements, interested students must develop it with the guidance of their Academic Advisor, appropriate faculty and the SLC staff. The portfolio should be completed well in advance of the trimester of graduation. In portfolios, students explain what they know relative to course outcomes and how they gained the knowledge. In addition, they include proof of their learning such as work samples, certificates and other items of documentation. Once the portfolio is completed, the material is submitted to a faculty evaluator. If the knowledge explained and documented is judged to be equivalent to that of students achieving a “C” or better in the course for which credit is requested, credit is awarded. If the student does not demonstrate equivalent knowledge, credit may be denied or delayed pending satisfactory completion of specific learning objectives.
GENERAL RULES REGARDING CREDIT BY PROFICIENCY EXAMINATION AND/OR PORTFOLIO CREDIT
• Arrangements for proficiency examinations or portfolio credit should be planned early in a student’s career at Franklin University through the student’s Academic Advisor. Proficiency examinations (CLEP or FUPE) should be completed at least one trimester prior to the term in which the student expects to receive a degree. Portfolio credit submissions will not normally be arranged during the trimester in which the student intends to graduate. A student must take proficiency examinations (CLEP or FUPE) a minimum of three weeks prior to graduation.
• CLEP, FUPE, Regents College and/or Portfolio Credit may be used in any combination to accumulate a maximum of 32 credit hours toward the associate’s degree or 84 credit hours toward the bachelor’s degree. Credit awarded through proficiency examination or portfolio evaluation does not reduce the hours required toward residence.
• The SLC and the Student Services staff serve as the main source of information to students. Current information and registration forms must be obtained from these sources prior to scheduling any examinations. All proficiency examinations may be scheduled through the SLC website at
www.franklin.edu/slc.
• Students are not eligible to take a proficiency examination or to submit for portfolio credit in a course in which they have received a failing grade or a “W” or if it is during or after the second week of the session where they are enrolled in the course.
Franklin University Bulletin •
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