GENERAL INFORMATION
LIBRARY
The Nationwide Insurance Library of Franklin University is located in Phillips Hall, at the southwest corner of Main Street and Grant Avenue. From this location, students, faculty and staff can enjoy a newly renovated library. The library joined the OhioLINK consortium of Ohio Colleges and Universities in 2002. Franklin students, staff and faculty can access the wealth of locally provided and OhioLINK services and resources via the Franklin Library Web page on campus or remotely. To begin exploring these resources immediately, go to
www.franklin.edu/library. Librarians and circulation staff are available to provide assistance with library resources and services via chat, telephone (614.947.6550 or toll free at 1.866.341.6252), email (
library@franklin.edu), or in person during library hours, which are posted on the website at
www.franklin.edu/library.
LIBRARY FINE(S) The Franklin University Nationwide Library assesses and collects overdue fines and replacement fees for items owned by Franklin University. The Library also assesses and collects overdue fines and replacement fees for items checked out from other OhioLINK libraries or Interlibrary Loan (ILL). By assessing and collecting fines for these items, it is hoped that customers using Franklin Library and OhioLINK resources will return them in a timely manner, making the items available for use by other Franklin University and OhioLINK customers. For more information about this policy, please visit the “Hours, Borrowing and Policies” section under the “About the Library” tab on the Library homepage at
www.franklin.edu/library.
STUDENT LEARNING CENTER (SLC)
The Student Learning Center (SLC) provides tutoring services, academic resources, testing and alternatives to classroom learning designed to empower Franklin University students to become independent lifelong learners.
Online and face-to-face academic support focuses on the core introductory level courses taken by undergraduate students across disciplines. Writing support is provided at both the undergraduate and graduate levels. Our emphasis on specific courses and concepts is designed to provide the educational foundation necessary to ensure student success at Franklin and beyond. All academic support is provided free of charge to currently enrolled students. For the complete schedule go to the SLC in Fisher Hall, Main Campus or on the Web at
www.franklin.edu/slc.
For those students just beginning at Franklin, the SLC offers a variety of placement testing. Franklin also recognizes that many entering students already have significant professional or educational experience for which they may deserve college credit. For those students, the SLC offers CLEP (College Level Examination Program), FUPE (Franklin University Proficiency Exams) and the Portfolio Credit Program. In addition, many professors send make-up exams to the SLC, and all online course exams can be administered through the SLC. See “College Credit Alternatives” for more information.
The SLC in located on the first floor of Fisher Hall or online at
www.franklin.edu/slc and can be reached at 614.947.6800, 1.866.341.6206 (toll free) or
slc@franklin.edu. The Indianapolis location has a Learning Resource Center to provide similar services to central Indiana students.
PROCTORED TESTING
Several courses at Franklin University require students to take their examinations outside of the classroom. Central Ohio students should arrange to take their exams at the Student Learning Center (SLC) on Main Campus or at the Dublin location. Community College Alliance (CCA) students should use any proctoring services available through their community college. Central Indiana students should arrange to take their exams at the Indianapolis location. All other students are required to locate an appropriate proctor and are responsible for any/all associated fees. For additional guidance, please visit
http://www.franklin.edu/franklin/ files/slc/Proctor_guidelines.pdf to view the Proctor Guidelines.
BOOKSTORE
The Franklin University Bookstore is operated by Barnes & Noble, Inc. at our Main Campus downtown. The Bookstore stocks course textbooks and supplies for University classes, and offers a diverse selection of general interest books, gift items and miscellaneous goods. Computerized book ordering facilitates special orders for books not currently in stock. Students have several options for ordering books to be delivered by mail:
• Internet:
http://franklin.bkstore.com/ • telephone: 614-947-6828 • fax: 614.469.9039 • email:
bookstr@franklin.edu
When placing an order by any method, students must include their name, Franklin University and complete course information (name and number).
To uphold the company’s commitment to quality merchandise and customer service, Barnes & Noble, Inc. agrees to refund or exchange, without penalty, any textbook within one week from the start of classes, provided the book is still in original condition and accompanied by the original sales receipt. Instructions for the Barnes & Noble refund policy will accompany all orders shipped by mail.
14
Franklin University Bulletin •
www.franklin.edu
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