6
SALES: £570m CAPITA TRAVEL AND EVENTS
Meridian Court, 18 Stanier Way, Wyvern Business Park, Derby DE21 6BF • 0330 390 0340
capitatravelevents.co.uk travelevents@capita.co.uk Twitter: @CapTravelEvents
UK business travel gross sales 2017 £570m* * includes NYS Corporate
Key people
James Parkhouse Chief executive officer Gail Bamforth Chief operating officer Paul Saggar Chief innovation officer Trevor Elswood Chief commercial officer
Main industry sectors of clients
Construction, engineering, finance, legal, logistics, manufacturing, oil/ gas, professional services, public sector, retail, telecoms and utilities.
Services offered in addition to business travel Consulting, behavioural insight and data analytics, meetings and events services from venue-find, strategic meetings management and group travel, to delegate management and live event creation and delivery.
Number of transactions in 2017 3,800,000 Transactions handled online 80% Locations and networks
Implants in various UK locations and 6 UK offices. GlobalStar, HBAA, GTMC, Advantage.
UK full-time equivalent staff 750 Average length of service 8 years Average industry experience 10 years
Technology offering Worldspan, Amadeus, Evolvi. BSIDirect hotel booking tool, MeetingsPro venue and internal meeting space booking technology, Travel and Meetings Tracker and online MI and dashboard. Iris suite: portal, meetings optimiser, education centre, communications, app and third- party online booking tools (Concur, Vibe, Evolvi, AeTM, Cabfind, Cvent).
Biggest innovation in 2017
Launch of Iris suite of digital travel and strategic meetings management (SMMP) products. It “provides personalised communication of proactive advice and coaching enabling the effective planning, booking and managing of travel arrangements whilst supporting smart decision making for meetings in line with company objectives”.
TMC description Capita Travel and Events, part of a FTSE100 parent, has grown through the acquisitions of specialist accommodation, travel and event businesses, including BSI, Expotel and, in 2017, NYS Corporate. The company says its purpose is “to revolutionise business travel, meetings and events services through knowledge, curiosity and innovation to enable customers to realise the value from smarter working”.
Key people Debbie Carling Chief executive officer Shelley Mathews Vice-president of sales Europe Scott Alboni Marketing director EMEA Julie Cope General manager, South of England Kate Wimpeney General manager, North of England Michael Healy General manager, Scotland
Main industry sectors of clients Law, pharmaceutical, finance, retail, banking, technology, sports, entertainment, public sector, humanitarian, offshore.
Services offered in addition to business travel Events, MICE, visa and passports, venue sourcing, consultancy.
Number of transactions in 2017 3,980,000 Air 46%• Hotel 24%• Rail 13%• Car 8% MICE 8%• Other 1% Transactions handled online 92%
Locations and networks London, Leeds, Glasgow, 10 implants. More than 100 offices in 73 countries.
UK full-time equivalent staff 420 Average length of service 8 years Average industry experience 14 years
Technology offering Sabre. Self-booking tools, mobile app, web portal, MI reporting, expense management tools, forecasting tools, traveller tracking, risk tools.
Biggest innovation in 2017 SME offering with “a wrap-around service philosophy that ensures you get all the technology, service and support you need without having to pay for the things you don’t need”.
TMC description Corporate Travel Management is an award-winning travel management company headquartered in Australia, employing more than 2,200 staff globally and providing localised service solutions to clients in more than 70 countries. The company, which acquired Redfern Travel in 2016, aims to “weave itself into the fabric of your business so that it can truly understand your needs”.
7
CORPORATE TRAVEL MANAGEMENT
One Carter Lane, London, EC4V 5ER • 020 7429 9600
travelctm.co.uk
enquiries@eu.travelctm.com Twitter: @TravelCTM_UK
UK business travel gross sales 2017 £564m New business 2017 £88m
SALES: £564m
96 BBT May/June 2018
BUYINGBUSINESSTRAVEL.COM
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152
