21
GRAY DAWES GROUP
The Octagon, 27 Middlebrough, Colchester CO1 1RA • 0844 855 3700
gdg.travel
sales@gdg.travel Twitter: @GrayDawesGroup
UK business travel gross sales 2017 £109m
Key people Suzanne Horner Chief executive officer David Bishop Commercial director Allison Knight Head of customer service Gavin Sanderson Head of client development David Chappell Head of technology
Main industry sectors of clients Fashion, finance, technology, manufacturing, professional sport.
Services offered in addition to business travel Conference management, venue finding, incentive travel, expense management, trade conference accommodation, luxury leisure and professional sports team travel.
Number of transactions in 2017 370,000 Air 50% • Hotel 27% • Rail 17% Car 1% • MICE 4% • Other 1% Transactions handled online 57%
Locations and networks London, Cambridge, Colchester, Leamington Spa, Amersham and Stoneleigh. Radius, Advantage, GTMC.
UK full-time equivalent staff 177 Average length of service 15 years Average industry experience 18 years
Technology offering Travelport. GDBookonline (Traveldoo), TravelHub (SABS), Atriis, VIBE, Management Reporting (PowerBI), Traveller Profiles (3DSuite).
Biggest innovation in 2017 Winning the GTMC Innovation Award 2017 for 3DSuite, a traveller-centric profile storage, data validation and workflow initiation tool. It was built in-house and collates customer-facing, back- end traveller and third-party data to enhance customer service.
TMC description
Gray Dawes sees itself as a “tenacious, ambitious and confident business that blends empowered employees with pioneering technology”. In recent years, the fast-growing company has acquired the Business Travel Partnership, Travel Focus, Cambridge Business Travel, Travel Management Group and, in December 2017, CTM.
SALES: £109m
22
WINGS TRAVEL MANAGEMENT
46 Gillingham Street, London, SW1V 1HU 020 7233 9494
wings.travel
info.uk@
wings.travel Twitter: @WingsTravelMgmt
UK business travel gross sales 2017 £100m New business 2017 £5m
Key people Tony Sofianos Chief executive officer Paul East Chief operating officer, UK/Europe & Americas Colin Goldney Commercial director UK & Europe Richard Turpin UK sales director Sonja Hamman Director global strategic partners
Main industry sectors of clients Energy, marine, construction, engineering, security, finance, hedge funds, medical, fashion, media and entertainment.
Services offered in addition to business travel
Logistics/specialist support to corporates travelling to emerging markets and high-risk destinations, MICE, consultancy/benchmarking.
Number of transactions in 2017 – Air 80% • Hotel 10% • Rail 5% • Car 2% MICE 2% • Other 1% Transactions handled online 12%
Locations and networks London, Edinburgh, Aberdeen, Sutton. 16 wholly-owned operations in Angola, Brazil, Dubai, Mozambique, Nigeria, Norway, Saudi Arabia, Singapore, South Africa and US. GTMC, Advantage.
UK full-time equivalent staff 75 UK Average length of service 15 years Average industry experience 18 years
Technology offering Amadeus, Sabre. Online booking tool (Cytric), GoData business intelligence tool (proprietary), goSecure risk management and alert portal.
Biggest innovation in 2017 Acquisition of 70% stake in Olympia Travels & Tours in Singapore to grow business in AsiaPac.
TMC description Wings is a specialist global TMC for corporates operating in the energy, construction, marine, finance and security sectors.
SALES: £100m
23 INNTEL
Inntel House, Threshelfords Business Park, Inworth Road, Feering, Essex CO5 9SE 0844 847 5500
inntel.co.uk
sales@inntel.co.uk Twitter: @inntel_co_uk
UK business travel gross sales 2017 £77.7m New business 2017 £8.1m
Key people Douglas O’Neill CEO Mark Wheeler Director of finance Jane Dibble Director of business development Alex Webber Director of IT Anna Snoep Operations manager, meetings & events
Main industry sectors of clients Financial services, rail industry, government, retail, legal.
Services offered in addition to business travel MICE, consultancy, billback and supplier management
Number of transactions in 2017 385,165 Air 9% • Hotel 45% • Rail 32% • Car 4% MICE 9% • Other 1% Transactions handled online 69%
Locations and networks East of England, Scotland, South West. Advantage, Radius, HBAA, PCMA.
UK full-time equivalent staff 135 Average length of service 10.9 years Average industry experience 17 years
Technology offering Dhisco & Sabre. I-Central online booking tool, MI analysis and traveller tracking, Meetings Management portal (proprietary).
Biggest innovation in 2017 Delivered a solution to support rail providers and travellers affected by cancelled or delayed trains in the UK and Europe. It provides the sourcing, negotiation and booking of large volume requirements for passenger accommodation, taxis, and meal provisions when they cannot get to their final destination.
TMC description
Inntel was founded as a specialist hotel accommodation agency in 1984. It has become the UK’s “largest independent meetings & travel management company”, expanding into Scotland in 2017. It is the first specialist Radius Travel member agency for MICE.
SALES: £77.7m
108 BBT May/June 2018
BUYINGBUSINESSTRAVEL.COM
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