18
SALES: £135m TRAVEL COUNSELLORS
Venus, No 1 Old Park Lane, Trafford City, Manchester M41 7HA • 0161 464 5350
tctravelmanagement.com
corporatesales@travelcounsellors.com Twitter: @tcworldwide
UK business travel gross sales 2017 £135m New business 2017 £10m
Key people Steve Byrne Chief executive officer Kirsten Hughes UK managing director and chief commercial officer Simon Shaw Chief financial officer Rob Snelson Chief technology officer Jim Eastwood Sales director
Main industry sectors of clients Financial services, manufacturing, pharmaceutical, professional sports, marine, technology and recruitment. SME specialist.
Services offered in addition to business travel Leisure, MICE, group travel and VIP travel.
Number of transactions in 2017 115,500
Locations and networks Manchester and 1,100 home-working franchisees; 700 franchisees operating in Ireland, Netherlands, Belgium, South Africa, Australia and the UAE. GTMC.
UK full-time equivalent staff 380 employees, 1,100 franchisees
Average length of service 5 years Average industry experience 24 years
Technology offering Travelport, Smartpoint Galileo by Travelport, myTC mobile app (in-house), MI reporting (in-house), duty-of-care reporting (E-Locate), SABS Corporate online booking tool.
Biggest innovation in 2017 Integration of Travelport’s branded fares and rich content into Phenix internal booking platform, the automation of online check-in for low-cost carriers and integration of live flight status updates and payments into myTC app.
TMC description Travel Counsellors is an independent, global network of professional travel experts founded in 1994 by entrepreneur David Speakman, built on a network of home-based franchisees who are “focused on putting the care of their customers at the heart of everything they do, providing a truly bespoke, tailor-made corporate travel service to their clients”.
Number of transactions in 2017 352,000 Air 41% • Hotel 20% • Rail 33% • Car 0.5% • MICE 0.2% • Other 5.3% Transactions handled online 51%
Locations and networks London, Manchester, Edinburgh, Liverpool, Newcastle, Philadelphia, Brussels. GTMC, GEBTA, Advantage.
UK full-time equivalent staff 332 Average length of service 5.5 years Average industry experience 7.5 years Technology offering
Amadeus. KT Online self-booking tool for specialist not-for-profit sectors (proprietary), risk management support tool, itinerary app, KT Academy digital learning and support portal, MI reporting tool (proprietary).
Biggest innovation in 2017
Successful campaign to boost “attachment rate”, by upgrading KT Online’s hotel offering.
TMC description Key Travel is an international travel management company specialising in the humanitarian, faith and education sectors. Its goal is to help clients “to deliver a tailored travel experience that enables them to focus on their goals of supporting, healing and educating people worldwide”.
19 KEY TRAVEL
28-32 Britannia Street, London WC1X 9JF 020 7843 9600
keytravel.com tellmemore@keytravel.com Twitter: @keytravel
UK business travel gross sales 2017 £128m
New business 2017 £22m
Key people Saad Hammad Chief executive officer John O’Sullivan Group marketing director Alex Davis Group chief financial officer Sean Kelly President US David Burns Chief technology officer
Main industry sectors of clients Humanitarian (not-for-profit, NGO, charity), faith (missionary) and academic sectors.
Services offered in addition to business travel Group travel, MICE, traveller risk intelligence and employee tracking, visas, consultancy, carbon offsetting.
Key people Julie Oliver Managing director Peter Reglar CEO Andrew Perolls Executive director Vanessa Bailey Partnership director Andy Pay Operations director
Main industry sectors of clients Expense management, marine, security and defence, service sector, technology, manufacturing, retail, public sector.
Services offered in addition to business travel MICE, policy, technology and risk consultancy, corporate leisure, groups, VIP.
Number of transactions in 2017 387,300 Air 45% • Hotel 39% • Rail 11% Car 2% • MICE 3% Transactions handled online 44%
Locations and networks London, Langley, Fareham, Oxford and Brighton. Part of ATG Global Group. GTMC, Advantage Corporate Premium, WIN, Uniglobe.
UK full-time equivalent staff 152 Average length of service 13 years Average industry experience 17 years
Technology offering Sabre, Amadeus, Travelport. Concur Travel and Expense, Concur Triplink, Concur Bureau, Concur Compleat, Concur TMC Risk Tracking, Concur Trip It, rate auditing (Tripbam, Fairfly, Traxo), SABS Corporate Online, Cytric (Amadeus), venue finding and hotel RFP tool (ABC), Ibank, Predictive Analytics (proprietary), Trainline, Evolvi, Smart Portal single sign on gateway to multiple OBTs, Tripcase, Conferma.
Biggest innovation in 2017 Launch of proprietary Predictive Analytics tool, which models financial outcomes from potential changes of policy and traveller behaviours.
TMC description A privately owned TMC offering “exceptional personal service with cutting-edge technology”, Business Travel Direct won Best TMC (£50m to £200m sales) Business Travel Award 2018.
SALES: £128m
20
SALES: £122m BUSINESS TRAVEL DIRECT
4 Waterside Court, Waterside Drive, Langley SL3 6EZ • 01895 450701
businesstraveldirect.co.uk sales@businesstraveldirect.co.uk Twitter: @biztraveldirect
UK business travel gross sales 2017 £122m New business 2017 £16m
106 BBT May/June 2018
BUYINGBUSINESSTRAVEL.COM
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