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12


SALES: £274m REED & MACKAY


Nexus Place, 25 Farringdon Street, London EC4A 4AF • 020 7246 3333 reedmackay.com hello@reedmackay.com Twitter: @Reedmackay


UK business travel gross sales 2017 £274m


New business 2017 £31m


Key people Fred Stratford Group CEO Joe Hanly Group CFO Matthew Everson Group CTO Tracy Baumfield Founder, executive director Tom Rigby Commercial director


Main industry sectors of clients Law, insurance, finance, technology, media, marine and offshore.


Services offered in addition to business travel Consultancy, VIP travel, venue find, full event management.


Number of transactions in 2017 686,000 Transactions handled online 25%


Locations and networks London, Colchester, Aberdeen and 13 client implants. Wholly-owned offices in the US, UAE, Germany, France, Singapore and Australia. Reed & Mackay International Partnership, Advantage, GTMC, Virtuoso.


UK full-time equivalent staff 614 Average industry experience 18 years


Technology offering Sabre. R&M/iQ agent reservation system, R&M/Book online booking tool, R&M/Mobile booking app, R&M/Portal client management portal, R&M/Insights business intelligence tool, R&M/Protect travel risk management platform.


Biggest innovation in 2017 Launch of R&M/Mobile app which gives travellers the ease of a leisure booking site, with boarding passes stored in Mobile Wallet.


TMC description


Reed & Mackay was established in 1962 as a business and leisure travel agent, rebranding in 1988 as a corporate travel management company. It combines “inspired service with state-of-the-art technology” and has more than 4,000 travel experts in more than 40 countries.


13


SALES: £220m UNIGLOBE TRAVEL


24 Holborn Viaduct, 1st Floor, Gresham House, London EC1A 2BN • 020 7332 0313 uniglobetravelbi.co.uk region@uniglobetravelbi.co.uk


UK business travel gross sales 2017 £220m


Key people Derek Hearl-Maunder Regional president EMEA


Patrick Hooft Regional president British Isles Richard Moore Director of operations David Jackson Commercial director


Main industry sectors of clients Pharmaceuticals, energy (oil & gas), technology, manufacturing.


Services offered in addition to business travel Trade missions, MICE.


Number of transactions in 2017 460,000 Air 75% • Hotel 10% • Rail 5% • Car 5% MICE 2% • Other 3% Transactions handled online 10%


Locations and networks


39 UK locations. 700 offices and branches globally.


Technology offering Self-booking tool (Cytric, Traveldoo, SABS and Concur), M-Power app (Amadeus), reporting (IBank and Travelogix), expense management (Cytric Expense and Concur).


Biggest innovation in 2017


Automation, which has made the company more efficient and accurate.


TMC description Wherever your business takes you in the world, at Uniglobe we can get you there on time and on budget. Our flexible, competitively priced travel management services make us the ideal corporate travel partner. Rooted in local dependability and an entrepreneurial spirit, our agencies specialise in serving the unique needs of small and medium sized enterprises doing business overseas through its network of 700 Uniglobe Member Agencies and Global Partners.


14 CLICK TRAVEL


Alpha Tower, Suffolk Street, Queensway, Birmingham B1 1TT • 0121 288 2869 clicktravel.com hello@clicktravel.com Twitter: @ClickTravel


UK business travel gross sales 2017 £205m


New business 2017 £40m


Key people Simon McLean Co-founder and CTO James McLean Co-founder and CFO Jill Palmer CEO Chris Vince Director of operations Vicki Williams Director of sales


Main industry sectors of clients Retail, infrastructure, charity, education, public sector, IT, facilities, medical, law, hospitality, telecommunications and training.


Services offered in addition to business travel Dedicated MICE team.


Number of transactions in 2017 1,851,934 Air 22% • Hotel 31% • Rail 37% • Car 1% MICE 8% • Other 1% Transactions handled online 97%


Locations and networks Birmingham, Advantage.


UK full-time equivalent staff 195 Average length of service 6 years Average industry experience 11 years Technology offering


Galileo, travel.cloud self-booking tool (proprietary), mobile app, customisable, on- demand MI reporting, customisable travel policy and approval controls, direct connects to Lufthansa, Easyjet, BA, AA and Premier Inn, traveller tracking and alerts.


Biggest innovation in 2017 Implementation of fee-free, self-service booking for SMEs to introduce businesses that may not have used a TMC before to the company’s service. It has also helped the company grow its managed service for those with more complex requirements.


TMC description Click Travel says it provides “next-generation travel management solutions, reducing the cost and complexity of booking business travel by combining the industry-leading technology, travel.cloud, with award-winning customer service and account management”.


Travel BUYINGBUSINESSTRAVEL.COM BBT May/June 2018 103


SALES: £205m


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