24 CTI
111 Piccadilly, Manchester, M1 2HY 0333 444 2284
cti.co.uk
sales@cti.co.uk Twitter: @_businesstravel
UK business travel gross sales 2017 £72m New business 2017 £8m
Key people Clive Wratten CEO Vicky Godliman Financial director Mel Quinn Commercial director Matt Lambert Operations director Sue Holmes IT director
Main industry sectors of clients Manufacturing, engineering, retail, professional services, meditech and technology services.
Services offered in addition to business travel
Meetings and events, venue finding, hotel programme management, airline loyalty management, lone female traveller safety training, air delay compensation, private jet hire, business travel wellbeing, business at your place, business travel market place.
Number of transactions in 2017 – Transactions handled online 20%
Locations and networks Manchester, Bristol, Leeds. CTI Global Alliance, WIN, Advantage, GTMC.
UK full-time equivalent staff 120 Average length of service 5 years Average industry experience 16 years
Technology offering Travelport. On line booking tools (Concur Preferred Partnership, PLANNET powered by Atriis), apps (Tripit, TripPay, Tripcase), 3DAnalytix data reporting (Travelogix), Concur Expense.
Biggest innovation in 2017 Business Travel in a Box service for SMEs with a choice of bundles paid monthly with no transaction fees for travellers.
TMC description CTI claims to be the UK’s first “travel partnership company”, creating products through a network of partnerships. CTI was founded in 1983 as TD Travel and joined forces with Hotelscene in 2013.
SALES: £72m
25
SALES: £70.2m DIVERSITY TRAVEL
9-10 Staple Inn, London, WC1V 7QH 0161 235 5407
diversitytravel.com sales@diversitytravel.com Twitter: @DiversityTravel
UK business travel gross sales 2017 £70.2m New business 2017 £10.4m
Key people Christopher Airey Managing director Matthew Truin Operations director Przemek Koszka Director of technology Eddie Shaw Finance director Steve Summers Sales & marketing director
Main industry sectors of clients Charity, academic, NGO, humanitarian and public sector.
Services offered in addition to business travel Conferences and events, in-house visas, 24/7 service, in-house emergency support, risk management and employee tracking, MI, consultancy, expense management, bespoke technology and carbon offsetting.
Number of transactions in 2017 201,472 Air 55.8% • Hotel 11.3% • Rail 25.6% Car 0.5% • Other 6.8% Transactions handled online 36%
Locations and networks London, Manchester. Offices in the US and Australia. Raptim, LCCI, GTMC.
UK full-time equivalent staff 145 Average length of service 4.6 years Average industry experience 11.4 years
Technology offering You-book online booking tool (AeTM, Traveldoo, proprietary), On-track UK rail tool (Evolvi/Trainline). Proprietary tools include mobile app, mi-bank MI reporting, pin-point employee tracking and risk management (Anvil, proprietary).
Biggest innovation in 2017
Launch of own hotel booking tool with bespoke customer portals tailored to each individual.
TMC description Diversity Travel is a specialist TMC providing exclusive fares, award-winning account management and a global service to the charity, academic and not-for-profit sectors.
26
SALES: £63.8m CRESTA WORLD TRAVEL
Cresta House, 32 Victoria Street, Altrincham, Cheshire WA14 1ET 0161 926 8800
crestabusinesstravel.co.uk bt@crestaworldtravel.co.uk
UK business travel gross sales 2017 £63.8m New business 2017 £1.5m
Key people John Bond Chairman Phil Kendall Finance director Denise Fraser General manager/director Kirsty Nicholson Business development manager
Lorraine Deeny Client relationship manager
Main industry sectors of clients Manufacturing, media, sport, marine, SME.
Services offered in addition to business travel
MICE, consultancy services
Number of transactions in 2017 98,000 Air 39% • Hotel 27% • Rail 21% • Car 7% MICE 5% • Other 1% Transactions handled online 6%
Locations and networks
Altrincham, Enfield. Advantage, Radius. UK full-time equivalent staff 70 Average length of service 10 years Average industry experience 12 years
Technology offering Sabre. Traveldoo, KDS,Trainline for Business, Hotel Booker, Cresta Insight Management (T50), Tripcase, Trippay, Groundscope.
Biggest innovation in 2017 Implementation of Traveldoo.
TMC description
An independent TMC with a global partner network. Cresta Business Travel “offers a combination of intuitive, up-to-the-minute technology with more than 45 years of experience to provide a very personal and individual style of service”.
Trusted Travel Partner 110 BBT May/june 2018
BUYINGBUSINESSTRAVEL.COM
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