AVIATION
HOTELS
Kempinski Hotel Muscat opens
KEMPINSKI HAS OPENED the new Hotel Muscat in Oman, extending the chain’s footprint in the Middle East. The five-star property spans
Government releases next stage of aviation strategy
THE UK GOVERNMENT has set out its plans for the future of the country’s aviation, which it says will “improve the flying experience for passengers at every stage of their journey”. The document, Beyond the
Horizon, outlines measures to help passengers make an informed choice, including more transparency on additional costs involved with purchasing a ticket. It also contains details of how the government plans to work with the industry to improve accessibility at airports and on aircraft, as well as to tackle the issue of “disruptive passengers”. The Department for
Transport also wants to improve the compensation scheme for customers and ensure passengers are properly informed about their rights in the event of
an incident. It says it wants to explore options for enforcing such regulations. The strategy covers proposals to make UK aviation more environmentally friendly, including measures to tackle issues of noise, greenhouse gas emissions and airspace congestion. These include the
introduction of new noise targets, more noise controls at airports and improved compensation for people living near airports, as well as reducing the usage of single-use plastics and improving recycling rates. The government says it will examine current agreements between the UK and other countries to operate flights, identify opportunities to improve connectivity and open new routes for overseas investment.
Other proposals
focus on a review of UK airports’ take-off and landing slots, which the government says is aimed at promoting competition and transparency to offer consumers more choice. The proposals will be open for a new round of consultation this autumn, with the final strategy expected for publication in early 2019. Aviation minister Baroness Sugg said: “Working with the industry, we want to improve the flying experience from booking to arrival, ensuring passengers are truly at the heart of the aviation sector. “This demonstrates our commitment to creating a transport system which works for passengers as we build a Britain fit for the future,” she added. l See Airports feature, p134
more than 6km of coastline in the Al Mouj district of the Omani capital. It features 310 rooms and suites, ten restaurants and bars, a health club, spa and meetings and events facilities. Designed by Woods Bagot, the property features a 1,100sqm pillar-free ballroom in a diamond-shaped building (below), which can accommodate up to 700 delegates and can be divided into three smaller sections. The building also hosts 11 separate function rooms featuring natural daylight and audio-visual equipment.
AIRLINES
Delta Air Lines customer data ‘may have been compromised’
DELTA AIR LINES HAS REVEALED that some of its customers’ payment information may have been compromised by a cyber attack at its online chat services provider. Delta was recently notified that its
supplier, [24]
7.ai, had been involved in a ‘cyber incident’ from 26 September to
BUYINGBUSINESSTRAVEL.COM
12 October last year, during which time customer payment details may have been accessed. The airline said no other information, such as passport numbers, government ID, security or Skymiles details, was compromised by the attack. Upon being notified, Delta said it immediately began working with
[24]
7.ai to determine the scope of the cyber attack. Although the chat services provider confirmed that it had resolved the incident in October, neither Delta nor [24]
7.ai can definitively answer whether or not customers’ information was actually accessed.
BBT May/June 2018 13
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