ADVERTORIAL FEATURE
Traveller safety is top priority
Wings adds traveller evacuation and consular support to risk management services
TRAVELLER SAFETY AND DUTY-OF- CARE ARE ESSENTIAL ELEMENTS of any travel programme. It goes without saying that as terrorist attacks become more indiscriminate and natural disasters more prevalent, everywhere in the world is potentially a high-risk destination. But a comprehensive travel risk policy means a lot more than offering a quick response and having 24/7 out-of-hours access to your travel management company. “For over 25 years, we have honed our expertise in managing complex travel and logistics for corporates in the energy, marine, construction, engineering, security and financial sectors, where travel is an integral part of their business,” explains Paul East, chief operating officer, UK/Europe & Americas, Wings Travel Management. “Travel risk management therefore lies at the core of Wings’ operations due to the nature of our clients’ business and the type of destinations that they are travelling to.” Now Wings is expanding its portfolio
of travel risk management resources even further with the introduction of a special- ist disaster and crisis response service that includes traveller evacuation planning and coordination, search and rescue lo- gistics and emergency medical assistance. The global travel management company is also launching a dedicated consular assistance service which pro- vides in-country diplomatic advice to resolve incidents from lost passports and visa issues to serious scenarios such
as crime incidents, missing persons or abduction. These new services not only appeal
to Wings’ large-scale multinational corporates handled by the TMC’s 16 regional operations around the globe, but also its SME client base in the UK, as the level of support and fee structure is highly flexible to suit the individual corporate’s needs. For example, clients can request disaster and evacuation support on demand as no fixed fee or formal agreement is required. They can choose from a menu of traveller support options ranging from in-country advice by telephone to high level personal bodyguard services. “Traveller safety and risk
management have moved to the top of every corporate’s agenda and our expertise in this area is hugely beneficial to companies in every
sector and whatever their size of busi- ness travel spend. Since Wings acquired London-based Grosvenor Travel in 2016, our portfolio of SME clients with a busi- ness travel spend of up to £1 million now accounts for 60 per cent of UK turnover,” says Paul East. “As part of an SME’s duty of care as an
employer, it’s vital that they can locate their travelling employees quickly in an emergency and that they have access to immediate assistance,” he added. “Most SMEs don’t have the resources in-house to handle traveller safety and risk manage- ment, so they rely on us to provide this critical support.”
www.wings.travel •
info.uk@
wings.travel • @WingsTravelMgmt
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