48
SALES: £13.1m
HORNCASTLE EXECUTIVE TRAVEL
Hadrian House, Higham Place, Newcastle upon Tyne NE1 8AF • 0191 229 2001
horncastle.co.uk info@horncastle.co.uk Twitter: @h_castle_travel
UK business travel gross sales 2017 £13.1m
New business 2017 £2.5m
Key people Howard Lydon Marine & offshore travel manager
Helen Thielmann Business travel manager, Newcastle Fraser Watt Business travel manager, Edinburgh Sally Kelly Business travel manager, Norwich Peter and Christina Drummond Managing directors
Main industry sectors of clients Marine and automotive
Services offered in addition to business travel
Marine and offshore travel specialist, in-house out-of-hours facilities.
Number of transactions in 2017 37,698 Air 57% • Hotel 13% • Rail 15% Car 3% • Other 12% Transactions handled online 1.3%
Locations and networks
Newcastle, Edinburgh, Norwich. Lufthansa City Center network, GTMC, Advantage Focus.
UK full-time equivalent staff 34 Average length of service 11 years Average industry experience 23 years
Technology offering Amadeus, Travelport (Galileo). Amadeus cytric, Evolvi, Atriis, Concur, Hotelzon.
Biggest innovation in 2017 Introduction of out-of-hours facilities for other TMCs.
TMC description Horncastle is a people-driven, full service TMC operating 24/7. The company is active in many sectors, serving customers throughout the UK and beyond, many with unique or challenging requirements.
49
SALES: £12.8m WEST END TRAVEL
4-6 Canfield Place, London NW6 3BT 020 7644 1500
westendtravel.co.uk admin@westendtravel.co.uk
UK business travel gross sales 2017 £12.8m
New business 2017 £750,000
Key people David Segel Managing director David Kershman Finance director Jeremy Segel Director Stephanie Marsh Manager, groups & sports travel Claire Oakes Senior business travel manager
Main industry sectors of clients TV production, media & entertainment, banking, finance and sports
Services offered in addition to business travel International special events, study tours, incentive travel, cultural tours and meetings & conferences.
Number of transactions in 2017 31,000 Air 80% • Hotel 9% • Rail 8.5% Car 1% • Other 1.5% Transactions handled online 0%
Locations and networks Swiss Cottage, Edgware. International Sports Travel Agents Association.
UK full-time equivalent staff 18 Average length of service 22 years Average industry experience 26 years
Technology offering Galileo. Viewtrip, Galileo Desktop, Evolvi, Travcom.
Biggest innovation in 2017 Focusing/increasing new corporate clients by direct contact or recommendation.
TMC description West End Travel is a leading UK destination marketing company, specialising in handling medium to large corporate travel accounts. The company is a market leader in international sports travel, both individual and group, as well as conference and special interest travel.
50
SALES: £11.1m OMEGA BUSINESS TRAVEL
1 Berry Lane, The Green, Hersham, Walton-on- Thames, Surrey KT12 4HN • 01932 251454
omegabusinesstravel.com sales@omegatravel.co.uk Twitter: @_travelbites
UK business travel gross sales 2017 £11.1m
New business 2017 £1.3m
Key people Martin Pearce Managing director Andrew Wereszczynski Director Anthony Beere Director of sales and marketing Heeral Patel Business travel manager
Main industry sectors of clients Retail, technology, oil & gas, manufacturing, engineering, medical and event management
Services offered in addition to business travel Event support, leisure travel.
Number of transactions in 2017 32,410 Air 72% • Hotel 16% • Rail 5% Car 2% • MICE 5% Transactions handled online 7%
Locations and networks Walton-on-Thames. WIN, Advantage Focus.
UK full-time equivalent staff 14 Average length of service 11 years Average industry experience 21 years Technology offering
Amadeus. Omega online (Optima), Omega Mobile (Roadmap), traveller tracking (Amadeus Mobile Messenger), Online Profile Suite (Amadeus OPS), travel booker dashboard, online MI reporting (Travelogix).
Biggest innovation in 2017 Introduction of Travelogix bespoke reporting system.
TMC description Omega Business Travel is an independent travel management specialist established in 1982. It prides itself on its commitment to service. It was highly commended at the Business Travel Awards 2017 and a finalist in 2018.
126 BBT May/June 2018
BUYINGBUSINESSTRAVEL.COM
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