BetConstruct's AI-Powered Platform Transforming the iGaming Experience Operators need a platform that improves the player experience, provides clear, actionable
insights to boost revenue and player engagement, while effectively combating bonus hunters. BetConstruct's AI-powered platform offers a range of intelligent tools that revolutionise CRM, risk management, game recommendations, and soon more.
REVOLUTIONISING PLAYER ENGAGEMENT
BetConstruct's CRM system is infused with AI technology that goes far beyond traditional post-factum analytics. Rather than relying on basic data, our platform provides a deep, predictive understanding of how players behave, allowing operators to foresee their future actions. Tis allows operators to offer highly personalised experiences and create effective marketing campaigns in order to nurture those players and turn them into VIPs, prevent churn, and better identify the right time and channel to reach them.
One of the standout features is the Potential VIP Identification tool. Tis tool uses advanced technology to spot players who act like VIPs but have not yet been recognised as high-value customers. Te system looks at gameplay patterns, session times, and game preferences, then creates a list of potential VIPs. Operators can engage these players before they become known to competitors and turn them into actual VIPs. Tis approach not only improves the player experience but also increases their lifetime value. A case study showed a 27 per cent success rate in converting these players into VIPs.
Another key feature is Predictive Churn Prevention. Powered by a sophisticated AI model, this tool identifies players who are at risk of leaving within the next 14 days. By recognising unique activity patterns, the AI gives operators a chance to act before it is too late. Tis allows for targeted offers and personalised communications to keep valuable players engaged, protecting revenue.
Additionally, the AI-Powered Segmentation Tool enables operators to break down their player base into dynamic segments based on player behaviour. Tis makes it easier to create targeted campaigns that speak directly to specific player groups, leading to higher conversion rates and more efficient marketing.
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Operators can also use the integrated AI Chatbot to ask questions regarding their segments. For example, 'What is the smallest value of GGR in the Bonus Likers segment?' or 'How much is their bet share?' Te AI assistant will process the data and provide clear, actionable insights instantly.
UMBRELLA: PROTECTING PROFIT AND PREVENTING RISK
BetConstruct AI extends into risk management with Umbrella, a powerful set of tools designed to protect profitability and prevent hidden financial leaks. One of the key features is the Negative NGR Prediction tool, which identifies players who are likely to generate negative Net Gaming Revenue (NGR). Tis AI model analyses betting patterns, bonus costs, and player activity to identify high-risk players. It allows operators to reduce bonuses for risk-prone players, while ensuring that bonuses for profitable players remain unaffected, protecting overall profits. Tis proactive approach helps prevent financial losses before they occur.
Another important tool within Umbrella is the Fraudulent Game Style Detection. Tis AI tool categorises players based on their behaviour, identifying risky game styles such as 'Bonus Hunter' or 'Arbitrage.' Te system alerts operators in real time, making it easier to spot fraud and take immediate action, and even automate blocking of fraudulent players. Tis enables risk managers to quickly address fraudulent behaviours, reducing the need for manual reviews and ensuring more accurate, reliable risk management.
PERSONALISING THE PLAYER EXPERIENCE
To improve player engagement, BetConstruct offers the Game Recommendation System AI-powered recommendation system. Tis tool personalises the player experience by offering game recommendations based on individual preferences. Te system understands player habits
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