ESG is rapidly becoming a defining factor in the global business landscape, and the gaming sector is no exception. At the MGA, we see ESG not just as a checkbox, but as a fundamental pillar that will shape the future resilience and appeal of our industry.
Te voluntary ESG Code we introduced reflects this vision by providing a tailored framework that helps operators embed environmental, social, and governance considerations into their core strategies. Tis framework encourages companies to be transparent and accountable, while offering the flexibility needed to address the diverse challenges and opportunities unique to gaming.
From a resilience standpoint, ESG helps operators anticipate and manage risks more effectively – whether that’s through stronger governance, enhanced responsible gambling measures, or by promoting diversity and inclusion within their leadership. Tese elements build operational robustness, improve stakeholder trust, and ultimately contribute to business continuity in a rapidly evolving market.
Moreover, ESG is increasingly a key differentiator for investors, partners, and consumers worldwide. Operators who demonstrate genuine commitment to sustainability and social responsibility position themselves favourably in a competitive environment, attracting long-term investment and forging stronger relationships with players and regulators alike.
For Malta, embracing ESG strengthens our reputation as a mature, forward-thinking jurisdiction. It signals that we are not only providing a licence to operate but fostering a business ecosystem that values responsible growth, innovation, and social impact. Tis reputation is crucial for attracting quality operators committed to sustainable development, which in turn enhances Malta’s competitiveness on the global stage.
MGA reports show iGaming made up 6.7 per cent of Malta’s GDP in 2024 (rising to approximately 10 per cent including spillover), and hosted over 18,000 jobs. How important is workforce investment to MGA’s vision for sector sustainability?
Workforce investment is absolutely central to the long-term sustainability of Malta’s gaming sector. With over 18,000 jobs tied directly or indirectly to the industry, our regulatory framework must be complemented by a robust talent pipeline that supports both growth and resilience.
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We’re encouraged by the fact that around 85 per cent of operators report satisfaction with the availability and quality of skilled personnel in Malta. But we also recognise that sustaining this advantage requires ongoing effort. Demand for talent is strong and growing – especially in specialised areas such as data science, compliance, and responsible gaming – and meeting it means investing in both local and international human capital.
As the MGA, we maintain close relationships with local education institutions and frequently engage students through targeted outreach, positioning the industry not just as a viable career option, but one that is purpose-driven and socially responsible. Tis is vital to attracting a new generation of professionals who want to make a positive impact.
At the same time, we must continue to nurture an ecosystem that welcomes foreign talent and fosters skills development at every level. A resilient workforce is one that is both diverse and dynamic – and we see this as a foundational pillar of Malta’s continued attractiveness as a global gaming jurisdiction.
Looking ahead, what key milestones do you envision over the next five years in terms of regulatory innovation, international cooperation, and industry maturity?
Regulatory innovation will remain a priority. We intend to build on our track record of being responsive yet measured – whether through the implementation of forward-looking policies, enhancements to our risk-based supervision, or by continuing to create the conditions for operators to thrive within a stable and trusted framework. Our approach has always focused on the quality of activity conducted under our oversight, and we will continue to support operators who demonstrate staying power, strong governance, and a commitment to doing business responsibly.
On the international front, we firmly believe that cooperation is key to supervising a safe and sustainable global industry. Standardising best practices in areas such as anti-money laundering and responsible gambling can lower regulatory costs and complexity for operators. Tat’s why we continue to advocate for collaboration – whether through bilateral MoUs, joint initiatives, or multilateral platforms – to help align compliance expectations, reduce duplication, and increase trust across borders.
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