CASE STUDY
MAX GITTINS accountant I joined Broadway Travel in 2011 as an apprentice, studying for a business administration level 2 qualification. Prior to joining Broadway Travel, I completed my A-levels but didn’t enjoy sixth form and this affected my grades. The apprenticeship
from beach holidays and city breaks to cruises and long-haul destinations. There are few who can match our experience and passion for securing the best deals for our customers.
Our commitment and
enthusiasm to drive through our vision of becoming a customer-centric business means we place our customers at the heart of everything we do and this is shared throughout the organisation. We were proud to have been accredited with a Gold Trusted Service Certificate by Feefo and
were named as Call Centre Agency of the Year in the 2017 Travel Weekly Agent Achievement Awards. Our team is carefully
chosen to ensure they live by our values and it’s this team that are the driving force behind our success. It’s not lost on us that for any company to be successful, engaging with staff is vital. The employee focus group
gives everyone at Broadway Travel a voice and the opportunity to help shape the future of the business – their input has been priceless.
There is a strong commitment to nurture and encourage our talent, so they have a long, happy and successful career. We have developed
a range of exciting and insightful training programmes from unique and engaging onboarding through to an immersive leadership programme, using a balance of modern learning technologies and face-to-face delivery. We always have great
opportunities for talented people – so why not come and join us?
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programme was perfect as I could gain a qualification while working and earning a wage, it didn’t disappoint. After finishing my qualification, I decided a career in finance was for me. The company backed my decision and I began to study towards an AAT level 4 qualification, which I completed earlier this year. I have been given the opportunity to be involved in many areas of the finance department, gaining valuable experience, and I love my role as an accountant. Throughout my career Broadway has encouraged and supported me – I wouldn’t be where I am today without them.
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