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CASE STUDY


ELLEN STEVENS sales and marketing executive The first time I heard about Cruise & Maritime Voyages was when I attended a college trip on board the Marco Polo. I was due to be leaving college so I decided to take my CV with me, and it worked as I got a job working in reservations! I worked in this department for 18 months and it really helped build my confidence. I then applied for a job in the trade sales team and have been here for 18 months, during which I have gained lots of experience and had the opportunity to travel to different parts of the country. The best thing about


fleet of five traditional cruise liners – Columbus, Magellan, Marco Polo, Astor and Astoria – CMV upholds a more traditional British cruise experience aboard smaller to mid-sized cruise ships which allow us to enter more ports than other larger ships. CMV is a progressive company and we encourage organic career development for all of our staff both on board and shore-side. From our UK head office in Purfleet, Essex, we


have 120 staff working in a variety of roles including telesales, marketing, trade sales, finance, IT systems, HR, shore excursions and cruise planning. On board our ships we have more than 2,000 staff and crew who work on the frontline each day to ensure that the CMV standard is upheld to provide the highest levels of traditional customer service for our passengers. CMV is constantly looking to encourage the next


generation of travel industry recruits to join us. We hold onboard events for local travel and tourism students and through these visits students can meet crew members to hear what life is like working on a cruise ship. They also have the opportunity to meet with shore-side staff members so they can gain a better insight into a head-office environment and to see a different aspect of cruise industry life.


working for CMV is the wonderful staff you work with on a daily basis, both in the office and on board. I also enjoy working in the cruise industry, which is very fast-paced, and I am looking forward to meeting new people and travelling the world as my career progresses.


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