case study
Norwegian Cruise Line (NCL) is at the forefront of innovation in the cruise industry, breaking boundaries and changing the concept of holidays at sea
Established over 50 years ago, NCL is always looking to the future, ensuring its fleet of 17 ships – plus five new-builds on order – continuously elevates the guest experience. Since 2000, guests have
been enjoying the freedom, flexibility and fun of Freestyle Cruising with NCL, which breaks the mould of holidays at sea, letting guests savour and create their own bespoke holiday. Today they can feel free as they cruise the world in Europe, the Caribbean, Alaska, Hawaii, Asia and beyond. Guests can also enjoy a cuisine scene like no
TOUCH BASE
other, with up to 21 dining venues serving authentic global cuisines. There is also award-winning entertainment, including Broadway musicals, and some of the most exciting leisure activities at sea, such as racetracks, ropes courses, aqua parks and complimentary youth programmes.
Internships
NCL is committed to supporting the next generation in the travel industry and our 11-year-old UK intern programme has seen over 100 interns
ncl.com
ukcareers@nclcorp.com
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facebook.com/ NorwegianCruiseLineUK
working across marketing, planning and analysis, business process, finance, partnership relations and air operations. This summer, seven undergraduates joined the Southampton team for a ‘year in industry’ placement during the third year of their course. They have the opportunity to visit ships and play a key role in organising events for ship launches. NCL is proud that the Southampton-based passenger services department is now a ‘Centre of Excellence’. As the front face of the business, it is critical that service is delivered to the highest of standards. To help achieve this, 18 employees have been hired since January 2019 – and there will be many more openings for graduates in the future.
Melissa Renyard, partnership relations coordinator “While studying event management at Bournemouth University, I undertook a year’s internship at NCL as a partnership relations administrator. “My role enabled me to
experience many different departments in a global corporate company. A personal highlight was joining the team charged with organising the cruise celebration for the new ship Norwegian Bliss. “I also helped organise travel
agent fam visits to ships around the UK and Ireland, and travel agent roadshows across the Middle East and Africa region. “After graduating, I returned to NCL as a partnership relations coordinator for the UK/Ireland market, and I’m gaining further experience in large-scale event management, including the launch of Norwegian Encore. “I am also supporting the vice-
president, managing director and business development team within the fast-paced sales environment. “I am really happy to be back at NCL and I am excited about what the future holds.”
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