Finding your ideal role


Tour operators sell holidays – or elements of breaks – in the UK and overseas to enable holidaymakers to reach their destination and enjoy their break with as little stress as possible. Tour operators, including


big high street names and smaller companies that specialise in niche areas such as safaris and adventure travel, negotiate with suppliers such as hotels, airlines and ground handlers to create


Dan Best joined Jet2. com and Jet2holidays over three years ago and is Balearics regional manager for overseas operations


Working in travel is like no


other job, and it’s a real


and sell a complete holiday package with all-important financial protection. Other businesses in


this sector include coach operators providing complete holidays or just the travel component. Varied roles include tour managers who look after passengers, admin staff and coach drivers. Similarly, rail companies such as Eurostar employ drivers, train managers, stewards and catering teams, while there are some operators specialising in rail tours around the world.


privilege. Customers trust us to make their well-deserved holidays as memorable as possible, and that’s something I never forget. I’m responsible for making sure the team delivers our award-winning service to our customers who holiday with


us in Ibiza, Majorca and Menorca. Not only is this an incredibly varied and rewarding job, it also allows me to manage people and teams to ensure that they are motivated, committed and are


providing the best results for customers. I love working with


people to help them get the best out of themselves. When this translates into first-class customer service, it is doubly rewarding. I really feel like I am making a difference in my job. I have experienced a bit of everything in this role, meaning I am constantly progressing in my career.


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Jobs in travel


Tour operators: in focus


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