case study
Iglu.com is an award-winning online travel agency specialising in cruise and ski holidays
Iglu.com operates three brands – Iglu Ski, Iglu Cruise and Planet Cruise – and trades in the UK, France, Spain, Italy and Ireland. Over the last 20 years, Iglu has grown to become the largest independent retailer of cruises in Europe and the largest ski travel agency in the UK. The company has 450
employees, with offices in Wimbledon and Portsmouth and a growing number of homeworkers. Iglu has been able to achieve success through building a passionate
TOUCH BASE
team of experts across all areas of the business, from the cruise and ski specialists in the reservations department to the developers and back-office staff. Investing in technology,
innovating and keeping ahead of the ever-changing digital landscape has been key to maintaining growth, while also providing a challenging and stimulating environment to work in. Working for
Iglu.com opens
up a world of opportunity. Ongoing training and support from an extensive
Ñ
careers.iglu.com Ð
recruitment@iglu.com
in-house team is paired with educational trips away, so you can experience the products for yourself. Understanding and experiencing the products and who our customers are is essential for everyone in the business. With investment in the latest
technology and tools to help you succeed,
Iglu.com is committed to nurturing talent and creating opportunities. Independently-owned and run, the company is diverse, friendly and fun – a place where travel and community is celebrated and enjoyed.
Iglu.com has recently
received renewed investment in the company to support continued growth. We are Abta and Atol-bonded and a member of the Cruise Lines International Association.
83
Marina Wright, head of delivery “I’ve worked in IT/technology for nearly 20 years. I started in project support roles, progressed into project manager then took on programme manager roles, responsible for delivering multimillion-pound technology programmes. My role involves ensuring that the company’s portfolio of programmes and projects supports our business strategies and that our goals and objectives are well thought through and articulated. I am also responsible for leading and overseeing the end-to- end project life cycle (from demand to delivery) and ensuring the right level of governance is in place. At Iglu, I am heavily focused on change management and making sure we are working together as a cohesive leadership team to drive the business forward.”
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