Finding your ideal role


Insurance


Dealing with travel companies for their own insurance needs, and creating and selling products for travellers themselves


IT


Working for travel companies to ensure IT systems function smoothly, managing operations and data and creating new products (see box, right)


From virtual assistants on cruise ships to posting daily updates on social media, technological advances have revolutionised the world of travel and created ever-increasing employment opportunities. All aspects of the industry –


including tour operators, hotels, airlines, car rental companies, attraction providers and more – trade online, and coders are needed to create software and websites that are user-friendly and easy to navigate. Many companies employ


social media teams to monitor


interaction on sites such as Facebook, Twitter and Instagram and create engaging content. Behind the scenes there are IT


staff managing and monitoring company data, which might include measuring how the business is performing and looking at booking trends to identify future holiday hot spots. Experts are needed to look after the day-to-day running of the computer system, back up and keep up to date with all the latest developments to help their company keep abreast of technology.


42


Jobs in travel


IT and digital: in focus


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