The Z Hotels offer has proven highly
successful. Since Z Soho opened in November 2011, Z Hotels has opened a further seven Zs (five in central London, one in Liverpool and another in Glasgow). Currently Z Hotels is building two more in central London, and will start developing three more later this year, including one in the centre of Bath. This year, Z Hotels has also
introduced a loyalty scheme. In the first six months since its launch, 50,000 guests have been enrolled as Z members. With the continued dedication and excellent service provided by the Z team, this number will continue to grow substantially.
The Z team Team members, brand ambassadors, creatives, fun individuals, career planners, brand advocates. Ideally, companies want their employees to be all of these things. Why do people love working at
Z Hotels? In short, it’s because those working at Z Hotels feel like they are all these things. It shows in customer reviews – team members are consistently referenced as being one of the main reasons guests enjoyed their
Case study
Francesco Farruggio, hotel operations manager, Z Soho Since I graduated in tourism management and started working in this field at the age of 18, I have worked for many companies and been involved in various projects. I have never experienced a company like Z Hotels and I love working here. I am able to be myself and offer
a very personalised customer service. Working for Z Hotels means being part of a big family. Everyone is
involved in most of the day-to-day decisions, and people are more than welcome to contribute fresh ideas. It doesn’t matter if you have had a different experience or background. With Z Hotels being a new, dynamic and fast-growing company, we constantly get chances to develop and progress in our careers. I started working for Z Hotels more than four years ago and I am still
here – currently as a hotel operations manager. The company has given me a great opportunity to progress in my career. Having started as a guest service assistant, I have worked my way up and am now leading a team and running the operations in my hotel – it’s simply amazing!
stay – and why they would come back. And it shows in terms of staff retention and promotion – all hotel managers start out as guest service assistants. The Z Hotels team is key and
integral to the success of the brand and will continue to be so. With
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its fantastic group of talented individuals, Z Hotels continues to employ and, importantly, invest in the best people in the industry.
Contact us
hr@thezhotels.com www.thezhotels.com
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