WHAT MAKES US DIFFERENT? Comments
• For 65 years we have specialised in providing luxury tailor-made holidays and small group escorted tours.
• Our long standing experience allows us to deliver reliable and memorable holidays.
• We pride ourselves in the extensive, first-hand knowledge and personalised service our team of Travel Experts can offer
and the attention to detail both in the UK and Overseas.
• You can rest assured knowing you will be accompanied by the best local guides and escorts offering unparalleled local
knowledge to bring each location to life.
• In all destinations we offer the highest quality of accommodation and transport as standard.
• All air packages booked with us are ATOL protected by the Civil Aviation Authority. We are also members of ABTA.
• Your safety is our priority. We have a dedicated Health & Safety team and are the first Tour Operator to win a Gold Award from
ROSPA (Royal Society for Prevention of Accidents) for Overseas Customer Safety.
• Travel with the peace of mind knowing you have access to support from our overseas agents and a 24-hour UK emergency
telephone number. Your
Regarding our tour: we had a WONDERFUL AMAZING STUPENDOUS FABULOUS UNBELIEVABLE AMAZING time. THANK YOU, BALES! I am quite analytical, with very high standards, but for once in my life I have absolutely NO adverse criticism to give you. The whole tour was 100% wonderful... the organisation was faultless, the accommodation
on the boat was ace, the food was VERY good, our guide was knowledgeable, intelligent and helpful. On the boat the crew did everything they could to make our stay enjoyable. This tour was beyond any expectations I might dared to have had. No more to say about our Nile tour – we had such a super time! Very best wishes and THANK YOU!!
Mrs Morris - Nostalgic Nile - 25th Jan 2012
YOUR FEEDBACK We take all feedback from our clients very seriously and are constantly striving to improve the service and products we offer. Last year over 60% of our clients completed our feedback form and we’re proud to share the results with you:
• 90% of travellers regarded their holiday as value for money • 89% would travel again with Bales Worldwide • 93% would recommend us to their friends.
In January 2012 we were voted a top 10 tour operator, out of over 700, by the readers of Wanderlust travel magazine.
Visit our website for further information –
www.balesworldwide.com
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