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OPERATIONS & MAINTENANCE


FEATURE SPONSOR


O&M TECHNOLOGY SUCC


Should customer O&M software be free? Can no-cost technology provide advanced O&M solutions? And is this a future industry trend?


At Green Marine Solutions (GMS) the answers are yes, yes and yes. As a specialist service provider, the company gives operators high-performance zero- cost software for good commercial reasons.


In practice, GMS offers clients extremely robust, tested service platforms that only carry functions vital for ultra-reliable O&M, explains Operations Director, Richard Pargeter.


LOGICAL DEVELOPMENT


Cost-free technology is then a of precisely- tailored O&M solutions, adds GMS Technical Director, Mark Swift. He feels that avoiding unnecessary frills helps to free operators from cumbersome IT legacies.


This puts excellent functionality and maximum simplicity into the hands of highly-trained technicians. GMS doesn’t try to compensate for poor training with over- complicated technology.


ANALOGY


A good analogy of why O&M technology should be straightforward and goal- orientated is found in popular technology itself, Richard points out.


“We quite deliberately don’t set out to provide the equivalent of a mobile phone overloaded with unneeded apps. Instead, we give highly-skilled operators the equivalent of a very good basic smart phone loaded with purpose-built solutions for very specific O&M tasks – with no distractions. We know how annoying complex IT systems can be, even when they are meant to help.”


The strategy is part of GMS’ drive for excellence through simplicity in challenging environments where the asset matrix is already complicated and failures and breakdowns are costly.


SOLUTIONS - A CLIENT’S FIRST PRIORITY


“We’ve looked closely at what operators and utilities want us to achieve. It means that we are now putting the horse very firmly before the cart,” Richard adds.


“Our focus is delivering solutions, not software. Technology has a job to do. Hence, we don’t sell complex software systems but do ensure excellent O&M results.


“Because the technology component of our solutions is streamlined to the job in hand, software costs are marginal. It becomes a virtuous circle. Software costs are no longer an issue for us.


“If you pay a builder to build your house, you don’t expect to pay for his JCB or forklift. So why pay for our tools/ software system?”


INTEGRATION


“GMS integrates the three key functions on to its software service platforms that are vital to good O&M – asset management, marine co-ordination and marine assurance. If these are delivered to high performance standards every time, the software has done its job successfully,” Richard continues.


“The result is lower costs, faster response times and easier procurement for clients. It also means that lessons learned project-by-project can be incorporated continuously into software development. Frustrations and temper levels benefit too!”


“IT malfunctions are few and far between.


“We avoid the temptation to over- engineer software for its own sake. Our approach is to sell clarity, rather than bells and whistles,” he adds. “The main aim is to get the basic job done well without fail, but with an overwhelming emphasis on health and safety.”


HEALTH & SAFETY ALWAYS COME FIRST


What is the basic job in hand? It falls into three main parts, Richard explains.


1 The first is to provide certification management for people, vessels, equipment and assets that is always bang up-to-date – including an effective permit to work system


2 The second is ensuring ultra-reliable planned maintenance where nothing is overlooked, even in stormy weather or vicious winter conditions


3 The third is an accurate track and trace system for high-cost vessels, skilled employees and valuable equipment


Technology that combines these three priorities successfully is now a pre-requisite for effective marine assurance – the ultimate O&M backstop and essentially a company’s quality and risk control system.


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www.windenergynetwork.co.uk


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