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“As a minimum, we offer all apprentices the national minimum wage rate for their age, which is far higher than the apprenticeship rate”


exposure to the wider business and enhance their careers with us. Our new and improved Chef School has been an incredible success for all who completed the 10-month programme. One client commented: “The graduating chefs and the graduation lunch are a great reflection of how well you look after your people.” A huge 88% of the delegates are now full-time chefs with us, having developed and proven their skills to such high standards. In last year’s Careers Guide, we


talked about our apprenticeship strategy, which has continued in its success, and we are proud to publish that, as a minimum, we offer all apprentices the national minimum wage rate for their age, which is far higher than the apprenticeship rate. We’ve many success stories of


our apprentices who have qualified and gone on to further their career, such as Stephanie McPherson, who provides her story as our case study for this edition.


Case study Stephanie McPherson, Site Manager Stephanie joined us in June 2012 as a General Assistant, and within weeks she became one of our Service Champions. By the following February she was promoted to supervisor and completed her Level 3 Apprenticeship in Customer Service. Continuing in her success, Stephanie was promoted to Catering


Manager at one of our hospital contracts early this year. In March, she was awarded Apprentice of the Year at our prestigious Elior Awards for Excellence and she spent nine days in South Africa on the winner’s trip. Learning from her own experience of progression within Elior, Stephanie has recruited one of our colleagues from our French business as her support manager – a successful transfer from within the wider, global business. Stephanie embodies the Elior values, demonstrating her warm and friendly approach with everyone she meets, and she continually shows a genuine interest in exemplary service. With her fantastic attitude and determination, Stephanie is a great example of how to build a career in our industry. Needless to say, Stephanie is about to start her Level 3 Management Apprenticeship. We wish her every success in her career with us.


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