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8 Get switched on to hospitality 14 Careers in hotels 20 Careers in restaurants 26 Careers in foodservice 32 Careers in pubs & bars 38 Careers on cruise liners 42 International opportunities 46 Guide to qualifications 50 Apprenticeships 54 Your career path 58 Creating a great CV 60 Interview skills 62 Using social media to get a job 64 Ten tips for social media 68 Employer showcases
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Get your skis on If you’re a ski buff and have a little bit of hospitality experience, you might want to
ter
sh of international more sun
d for me
k us through it ence across the world, ainee at Four Seasons Koh Four Seasons Boston; food Macau; and housekeeping
ress in the UK? manager at Four Seasons ster Collection in 2012 human resources field ed in HR before. I started ordinator and rose to uals and raising their
areer? make it a unique ounts and floristry mily-run business, housands of people
consider a season in a lodge, hotel or chalet. As an EU passport holder, you’ll find it easier to pick up opportunities across the Alps in
France, Italy, Austria or Switzerland. If you’ve already done a few seasons and can find a company to sponsor your visa, there are often
opportunities in North America, too. Competition is fierce, so it’s best to get your
applications in between May and July. There are so many companies to choose from – Mark Warner, Scott Dunn Ski, Thomson Ski, Crystal Holidays, Purpleski... the list goes on. You’ll also need to get your summer employment sorted. Seasoned resort staff take jobs on yachts or in villas before coming back to the snow. Most packages include a season lift pass, food
allowance, seasonal ski/board and boot hire and insurance (including off-piste cover).
Get in quick Here are some of the upcoming openings
● Hilton is opening in Amsterdam, West Palm (Florida) and Tokyo, as well as in Zhuzhou, Shenzhen, Chengdu and Dali in China.
● Four Seasons is opening in Seoul, Casablanca, Dubai, New York and Oahu in Hawaii.
● InterContinental is opening in Bordeaux, Cartagena, Dakar and Kuwait.
Do your paperwork
Essentials You’ll need a current EU passport and British national insurance number.
els and the fact the Oxford School challenges it n a duty. I like being eel happy.
Visas If a large multinational wants you, it will sort out the red tape for you. However, the USA is tougher on work permits, so you will need a good track record before a company will sponsor you.
Contracts Beware that some contracts
tie you in for a specific period and there might be financial penalties if you leave earlier.
The package These vary across the world, but make sure you know what is included. For instance, flights home, accommodation, food, medical insurance and pension. Make sure the salary reflects the cost of living in the country you are going to.
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Financial advice Seek tax advice from HM Revenue & Customs to avoid paying unnecessarily and get information on your UK pensions and national insurance from a financial advisor.
Safety Find out about health hazards, cultural differences and the political stability of the country you are heading to by researching the internet or logging on to the Foreign Office website at
www.fco.gov.uk.
Before you jet off
Be sure it’s what you want Disadvantages include the fact you can’t always fly home regularly to visit family and friends.
Look for an internship abroad This is a great way to understand your field and to learn about different cultures. You will gain confidence and get a feel for management-level positions in the industry.
Be realistic Generally, well-paid positions are for heads of department and above. Junior positions are often taken by country nationals.
Build your skills Take relevant training, particularly in people-development areas. In many locations, expats are there to develop local talent.
Be proactive Volunteer for ‘taskforce’ secondments overseas to underline your interest in working abroad. It will also help you confirm if the ex-pat life is for you.
Be systematic and set goals for your career Work for an international group where there are natural development transfer opportunities. Stay abreast of overseas vacancies.
Use opportunities Try to be the one who is willing to go to the training session, workshop, meeting, ceremony or free course. Not only will this help you to grow and learn more, it will also make you feel more confident. You will meet new people and your superiors will see how passionate you are.
Raise your profile Network with expatriates within the company and attend hospitality trade shows, such as World Travel Market. Search jobsites, such as
jobs.thecaterer.com.
social media tips for the job hunter
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1
A well-developed online presence can demonstrate that you have the desired
skills, knowledge and passion for the industry without necessarily the hands-on experience. Use your social media profiles to demonstrate your strengths and signal to employers that you are the best candidate for the job.
2
It is absolutely critical that you look at all your social network privacy settings
and are fully aware of what is and isn’t in the public domain. Be aware that networks like Facebook do make changes to privacy settings and this can result in your account being more open than you hoped. The best approach is to remember that, realistically, anything that you place on a social network can become public. It only takes one of your contacts to screengrab your photos and updates and then share them.
3
If you have a common name, you risk being mistaken for someone else
online. You don’t want to take the blame for others’ online mistakes, so look for ways to differentiate yourself. In effect, develop a personal brand that isn’t reliant on your name and ensure you display the handles on your CV and LinkedIn profile.
is often used for both professional and personal communication. Potential employers want to know you can write coherently rather than ‘text speak’ and are aware of the boundaries when it comes to sharing your personal life.
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Think about the tone of your profiles, especially on a network like Twitter that
5
Show that you understand how to use social media in a professional manner.
Employers recognise that a good understanding of social media and how it can support business is an important skill and is something that is sought after.
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Connect with the companies you want to work for on various social media channels – many organisations use their social profiles to post job vacancies.
Think about the keywords that an employer may search when looking for
someone with your skills. Do some research on how to search- optimise your blog and LinkedIn profiles to be found more easily.
Don’t just tell people how great you are, show them in a medium that suits
your personality. You can use a combination of video, podcasts, imagery, presentations and blogs to share your thoughts and ideas on key topics facing the hospitality industry.
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What does your profile photo say about you? A half-naked photo while
holding a beer on your Facebook or Twitter profile isn’t the image you want your future boss to see.
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Social media isn’t just a way to promote yourself, it’s a chance
to learn from influential people in the industry, stay up-to-date on what’s going on, learn new skills and network with others. Remember that social media isn’t about you, it’s about what you can offer your online community.
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