ONBOARD ENTERTAINMENT FLYDESK GOES FOR CABIN CREW GROWTH
ARINC connects with Virgin
ARINC has secured Virgin Atlantic Airways as its launch customer for its new Cabin Connect on-board wifi solution.
The FlyDesk paperless cabin system is now in use by more than 600 cabin crew. Four airlines - Allegiant Air, Eurolot, VivaAerobus and Air Baltic have completed operational trials of the FlyDesk software which uses iPads with specially designed apps to run passenger services and key admin functions onboard. The FlyDesk Cabin currently includes five app options: e-reports, manuals, buy-on- board, messaging and manifest. These digitize crew manuals and reporting processes and allow cabin defects and
incident reports to be submitted immediately to save time and increase operational efficiency. The Buy on Board app, launched at AIX in Hamburg, gives crews the ability to search products, tally sales totals and take payment through the iPad with passengers able to set up a tab to run throughout the duration of their flight.
The messaging software can be used to update crews on latest offers, and the manifest software supplies them with details of all passengers’ preferences, past travel history and any notified special needs.
Oman grows connectivity
Oman Air has announced major growth in the uptake by passengers of its inflight mobile phone and wifi connectivity. Between January 2012 and January 2013, the airline experienced a 130 per cent increase in internet package sales and a 180 per cent increase in connectivity revenues. Mobile
Business development manager Ramsey Nuwar said: “Interest in this system is high. Those airlines which have it like it a lot. It makes all the cabin admin very efficient and very instant and the savings in terms of weight and operational effectiveness are proving significant.”
The airlines using the system lease the crew iPads from FlyDesk and crews are encouraged to treat them as their own personal resource, to ensure they value them and look after them for the long term.
g4systems.aero
phone connectivity is charged at roaming rates set by individual service providers.
Oman Air's Muscat to London Heathrow service saw the greatest use of inflight connectivity and the most popular method of accessing the internet was via smart phones, indicating that most users relied on the connectivity service for leisure, rather than work, purposes. Oman Air's inflight wifi connectivity is available in a
The new agreement saw three of the airline’s Airbus A330s ‘go live’ with the system from May on its transatlantic flights. Lee Costin, director of ARINC’s satellite solutions and cabin services, reports strong interest in Cabin Connect from a wide range of airlines, for both wide-bodied and single-aisle aircraft. The new Cabin Connect products enable airline passengers to access the internet directly from their own personal electronic devices whether laptop, smart phone, tablet or gaming devices.
Users simply log on to the system through a hotspot portal similar to those found in internet cafés and hotels. As well as browsing and email capability, the system is also set up to provide news, sport and weather updates, useful connecting flight and arrival information.
cabinconnect.aero
range of packages. Vouchers can be purchased for use with smart phones and tablets (excluding iPads) aboard the airline's Airbus A330 long haul fleet at the rate of US$5 for up to 3MB of data or US$15 for up to 10MB of data. Vouchers for iPad and laptop connectivity can be purchased for US$15 (up to 10MB) and US$30 (up to 25MB). Usage beyond these data allowances is charged per MB.
www.omanair.com
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