Welcome
Publisher of OnBoard Hospitality Martin Steady Editor: Jo Austin Associate Publisher: Sue Williams Assistant Editor: Julie Baxter News Editor: Laura Gelder Contributing Writers: Jeremy Clark, Richard Williams, Sally Gethin, Raymond Kollau, Roger Williams, Rob Britton Creative Director: Matt Bonner Art Director: Daniel Franklin Designers: Tina-Lee McDougall; Louisa Horton Production Manager: Clare Hunter Production Controller: Steve Hunter Subscriptions: Cheryl Staniforth Publishing Director and Managing Editor: Alan Orbell
OnBoard Hospitality is published by: BMI Publishing Ltd Suffolk House, George Street, Croydon, Surrey CR9 1SR, UK Tel: +44 (0) 20 8649 7233 Fax: +44 (0) 20 8649 7234 Editorial email:
jo.austin@
onboardhospitality.com Advertising email:
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© BMI Publishing Ltd 2013. Whilst every effort is made to ensure accuracy, BMI Publishing Ltd cannot be held responsible for any errors or omissions.
ISSN: 2046-2042 Cover image:
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CONTRIBUTORS
Food for thought A
Jo Austin Editor
Onboard Hospitality
s you will read in the following pages, the second World Travel Catering Expo in Hamburg has been hailed a massive success with the Taste of Travel Theatre attracting record numbers for our culinary sessions. The OBH team was out in force covering both WTCE and the adjoining AIX and also attended some informative sessions during the Passenger Experience Conference. There were plenty of good networking sessions during the week to give us all a chance to catch up on the last year's good, and not so good news, and generally the atmosphere was upbeat and confident. The TravelPlus Amenity Awards proved a winner with everyone this year and was very well-supported by both airlines and suppliers. Reading a recent release from British Airways it seems there will never be a lack of work for our industry and plenty to keep us busy. Did you know that a jumbo jet has to load and unload items of a combined weight of 6,120 kg before every take-off? A typical inventory includes: 1,263 items of metal cutlery, 1,291 items of china crockery, 538 meal trays, 735 glasses, 650 paper cups, 34 metal teapots, 220 drinks stirrers, 500 coasters, 233 toothpicks, 2,000 ice cubes, 99 full bottles and 326 quarter bottles of wine, 700 small cans of fizzy drinks, 164 bags of nuts, 337 cushions and pillows, 337 sets of headphones, 337 headrest covers, 435 air sickness bags, 58 toilet rolls, 40 extension seatbelts, 340 safety cards, 337 copies of High Life magazine, 40 skyflyer kids packs and five first aid kits! Now there's some food for thought!
RAYMOND KOLLAU Founder of industry and consumer trends research agency
airlinetrends.com and a frequent presenter at trend sessions at airlines.
ROB BRITTON Worked in travel all his life and was with American Airlines for 22 years. Now a consultant, writer on travel topics, and invited lecturer at 25 business schools.
JEREMY CLARK A trained chef who has worked in catering for Royal Brunei, Swissair, PanAm, Alpha and co-developed Inflair Software for airline caterers.
RICHARD WILLIAMS A freelance writer and member of the British Guild of Travel Writers. He holds the Ed Lacy Award for Travel Writing.
SALLY GETHIN Publisher of Gethin's Inflight News and specialist in inflight entertainment and communication. She studied journalism at City Uni, London.
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