Facility & Aircraft Familiarization


To place an Inmarsat call: From the main screen enter 9* 2* + 001 + country code + number


NOTE: while AirCell is connecting, the number entered flashes on the screen, and a message “Dialing” is displayed.


When your call is connected, the screen displays “Call in Progress”. You may hear up to 5 beeps in the 10-12 seconds while you call is being connected.


The Analog Handset: is sometimes referred to as the “JetPhone” or the “Phone of Last Resort”.


An Analog Handset is provided as loose equipment and is used to place INMARSAT calls if the cabin phone system fails.


Use the Analog Handset to initiate a SATCOM Analog Call, which bypasses AirCell and operates directly through the SATCOM system.


To Use the Analog Handset:


Connect the handset to the interface port, typically located at the conference area. Some maybe located in the baggage compartment.


Dial **59: If the system is properly logged on and ready to place a call, the message “THE SATCOM IS IN AUTO LOGGED ON MODE” is displayed.


If not, the message “COMMAND REJECTED” is displayed. Speak with the pilots to initiate an alternate method.


There are also other systems that are used by the pilots, for example:


HF Radio - (High Frequency Radio). This is great if the pilots can spare a radio to monitor certain frequencies.


AFIS - (Airborne Flight Information System). This works via VHF ground stations and satellites in orbit around the world. This system allows the pilots to send and receive text messages to and from the aircraft, plus get weather information, flight plans and other operations data. This is the most popular system because it is relatively inexpensive compared to the other forms of communication and very reliable.


ENTERTAINMENT SYSTEMS


Every corporate aircraft has it’s own unique entertainment system. The newer the jet the more high tech those systems can be. However, there are jets that still have older systems onboard. Some of the features can include: Speakers Surround sound Monitor Select/Zones Boarding music Airshow/Cabin View Display CD & DVD/VCR Player Control Remote controls In-Seat monitors Control panels


Electrical outlets/Data ports Connectivity/iphone controls


© Aircare FACTS - Initial Service Training 5


Chapter 4


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