Chapter 2


Checklists and Forms


 Clean and disinfect lav area.  Provide PIC with a list of discrepancies/”SQUAKS” (“cc” Charter Department or Office).  FBO arrangements – Catering/tail # given, ice, reserve newspapers, coffee, special requests.


END OF TRIP


 When is next ETD of the aircraft?  If a contract FA, contact Full Time FA after trip.  Discard leftover catering by offering to pilots, FBO Line workers or take home (determine company’s exact policy).


 Inventory and Re-stock aircraft.  Determine procedures for soiled linens.  Submit timely reports. Some operators use the following documents: ✦ Post Flight Restock List ✦ Post Flight Cleaning Check Sheet ✦ Post Flight Instructions for next working FA ✦ Expenses/Invoice/Billing


 Utilize your FACTS Checklists.  Send a Thank You email to the responsible: ✦ Broker ✦ Charter Company ✦ Staffing Person ✦ Personal Assistant ✦ Principle Passenger (VIP) ✦ Scheduler/Dispatcher


4


© Aircare FACTS - Initial Service Training


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