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98 08 Chapter References


Interaction Design Foundation. (2023, July 6). Self-Actualization: Maslow’s Hierarchy of Needs. Interaction Design Foundation. https://www.interaction-design.org/literature/article/self-actualization-maslow-s-hierarchy-of-needs#:~:text=In%20 Motivation%20and%20Personality%20%281954%29%2C%20Abraham%20Maslow%20states%2C


Jadah, T. (2023, December 1). The Real Costs Of Employee Turnover In 2023. www.applauz.me. https://www.applauz.me/resources/ costs-of-employee-turnover#:~:text=The%20costs%20of%20replacing%20an


Krakoff, S. (2022). How to Give Constructive Feedback in the Workplace. Online.champlain.edu. https://online.champlain.edu/blog/ giving-constructive-feedback


Lee, C., Lee, B.-H., Choi, I., & Kim, J.-K. (2023). Exploring Determinants of Job Satisfaction: A Comparison Between Survey and Review Data. SAGE Open, 13(4). https://doi.org/10.1177/21582440231216528


Long, B. (2023, April 26). Unconscious Bias in Recruiting and Hiring. Insight Global. https://insightglobal.com/blog/ unconscious-bias-recruiting-hiring/?utm_term=&utm_campaign=ig0922_industry_it_pmax&utm_source=adwords&utm_ medium=ppc&hsa_acc=8295169827&hsa_cam=20553387785&hsa_grp=&hsa_ad=&hsa_src=x&hsa_tgt=&hsa_kw=&hsa_ mt=&hsa_net=adwords&hsa_ver=3&gad_source=1&gclid=CjwKCAjwh4-wBhB3EiwAeJsppApxshZflgYwVf3Dz4MEppIv Ww7_JP_By4hahJpCTcbvSVHPJ5pIeBoCPk8QAvD_BwE


McKinsey & Company. (2020). Diversity wins: How inclusion matters. In www.mckinsey.com. McKinsey & Company. https://www. mckinsey.com/~/media/McKinsey/Featured%20Insights/Diversity%20and%20Inclusion/Diversity%20wins%20How%20 inclusion%20matters/Diversity-wins-How-inclusion-matters-vF.pdf


Milken Institute School of Public Health. (2020, November 5). What’s the Difference between Equity and Equality? Onlinepublichealth.gwu.edu; Milken Institute School of Public Health. https://onlinepublichealth.gwu.edu/resources/equity- vs-equality/


Nakintu, S. (2021, November 29). Diversity, Equity and Inclusion: Key Terms and Definitions. NACo. https://www.naco.org/ resources/featured/key-terms-definitions-diversity-equity-inclusion


National Restaurant Association. (2022). Restaurant Employee Demographics. In restaurant.org. National Restaurant Association. https://restaurant.org/getmedia/21a36a65-d5d4-41d0-af5c-737ab545d65a/nra-data-brief-restaurant-employee- demographics-march-2022.pdf#:~:text=Race%20and%20Ethnicity


Navarro, R. (2022). Unconscious Bias Training | Office of Diversity and Outreach UCSF. Diversity.ucsf.edu. https://diversity.ucsf.edu/ programs-resources/training/unconscious-bias-training


Office for Civil Rights. (2008, November 19). Employers and Health Information in the Workplace. HHS.gov. https://www.hhs.gov/ hipaa/for-individuals/employers-health-information-workplace/index.html


Penn LPS. (2023, March 22). DEI in the workplace: Why it’s important for company culture. Lpsonline.sas.upenn.edu; University of Pennsylvania. https://lpsonline.sas.upenn.edu/features/dei-workplace-why-its-important-company-culture


Ramesh, S., Manimegalai, B., & Valsan, A. (2019). Hospital food service key performance indicators. International Journal of Advance Research, 5(3). https://www.ijariit.com/manuscripts/v5i3/V5I3-1433.pdf


Sekhar, A., Sridhar, K., & Turner, E. (n.d.). What are effective ways to identify employee strengths and weaknesses? www.linkedin. com. Retrieved April 1, 2024, from https://www.linkedin.com/advice/3/what-effective-ways-identify-employee-strengths- weaknesses#:~:text=Managers%20should%20consider%20a%20multifaceted


SHRM. (n.d.). What You Need to Know About Termination of Employment. www.shrm.org; SHRM. Retrieved November 27, 2024, from https://www.shrm.org/topics-tools/tools/need-to-know-termination-employment


Smart Goals Acronym | S.M.A.R.T Goals | Smart Goals Guide.com. (2018). www.smart-Goals-Guide.com. https://www.smart-goals- guide.com/


Society for Human Resource Management. (n.d.-a). Attendance Policy. www.shrm.org. Retrieved April 2, 2024, from https://www. shrm.org/topics-tools/tools/policies/attendance-policy#:~:text=Excessive%20absenteeism%20is%20defined%20as


Foodservice Management—By Design


SUPPLEMENTAL MATERIAL


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