GLOSSARY OF TERMS
B Backflow
Back-Siphonage
Bank (See also: Till) Batch Cooking Benchmarks
BFOQ (See also: Bona Fide Occupational Qualifications)
Bid Bimetallic Thermometer
Bona Fide Occupational Qualifications (See also: BFOQ)
Brainstorming Brand image
Branding Breakeven Point
Broadline Vendor (See also: Prime Vendor)
Buffet style service Business plan
C Cafeteria model
Can-Cutting Capital Budget Capital Expenses
Care Area Trigger (See also: CAT)
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Contaminated water that flowed back into the potable water supply
Caused by negative pressure, it is the reversal of the normal flow of water that can pull wastewater into the potable water supply
The amount of money in the cash register at the start of the shift Cooking in small continuous batches to preserve nutrients and food quality
Measurements of an operation’s productivity and performance against standards.
Allowed personal or physical characteristics normally considered discriminating
An offer to buy an asset or compete for a contract
A temperature measuring instrument that uses a bimetallic strip that expands due to heat exposure
Allowed personal or physical characteristics normally considered discriminating
Asking all participants to suggest ideas for solving a problem
The customers’ view or perception of a business and its products and services. The collection of thoughts, feelings, and associations people have when they think about a certain business.
Marketing activity designed to communicate a business’s personality, values, and mission through a brand color, slogan, and logo.
The point at which total revenues equal total expenses.
A primary supplier who usually provides about 80% of the products purchased
Meal is placed on a table in a public area where foods can be accessed quickly by the customer or service employee
A formal written document containing the goals of a business, the methods for attaining those goals, and the time-frame for the achievement of the goals.
Straight-line or scramble system that offers cafeteria style options A procedure for sampling products for possible purchase
Long-term plan for funding costly investments, such as major pieces of equipment or remodeling a facility.
The purchase of a long-term asset that lasts for more than one year, but typically has a useful life of many years.
Specific coding responses for one or a combination of Minimum Data Set (MDS) elements. The triggers identify residents who have or are at risk for developing specific problems and require further nutrition assessment (CMS, 2023a).
Foodservice Management—By Design
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