Features to Look Out For Each chapter begins with an introduction to what you will be studying.
What I may already know gives examples of things you may have already encountered in earlier chapters or in your everyday life.
Consumer Rights CHAPTER 9
What I may already know: • That we all buy goods and services. • That it is important to shop around for the best deal.
Learning Intentions
In this chapter, I will learn: • How to be a good consumer. • To understand proof of purchase and product labels. • What consumer rights and laws exist in Ireland and Europe. • The places a consumer can go to seek help.
Key Words: Consumer Proof of purchase
Learning Intentions tell you what you will learn in the chapter. Once you fi nish a chapter, you can visit the Taking Stock checklist at the end of the chapter in your Activities and Accounts Book to fi nd out how confi dent you are about each intention.
Contract Guarantee
Warranty Competition
WHAT IS A CONSUMER?
If you have ever bought clothes or music, or visited a hairdresser or used public transport, you are a consumer.
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A consumer is a person who buys goods and services for their own use.
It is important to note that you are not legally considered a consumer if you:
• Receive the goods as a gift. • Buy the goods to sell.
Key Words are the important words in the chapter. They are summarised in the key words box and are highlighted as they appear in the chapter.
