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Dynamic Auto Social Distancing Solution Guest Safety Table Trac


Table Trac’s Dynamic Auto Social Distancing (DASD) solution helps to automate social distancing at games and supports enhanced sanitisation protocols and guidelines. Using live casino floor occupancy data, CasinoTrac CMS provides a live feed for digital signage, outdoor and website that assists and updates operators who determine the safe number of additional guests which can be allowed onto the gaming floor. Designed for display at the entry of the casino, the continuously updated signage will inform waiting guests and security on admittance.


myACP Casino Management System NOVOMATIC


myACP Casino Management System offers new functionality to support social distancing measures on the gaming floor. The casino management system’s new software release has now been upgraded with two new utilities that support operators in their efforts to provide a safe and hygienic gaming environment for their guests and staff throughout the pandemic.


The latest additions to the modular myACP Casino Management System’s basic functionalities have been developed in response to the ongoing challenges posed by the COVID-19 pandemic. The two new features support operators in their floor traffic management, maintaining social distancing requirements by automating


Digital Signage and Temperature Check Signage Advantech-Innocore


Advantech-Innocore has released details of a digital signage project completed with SQISOFT, a smart signage service provider in South Korea. SQISOFT has integrated digital signage players with facial recognition capabilities and an IR thermographic camera to provide a kiosk system that can deliver contactless temperature measurements, advertisement displays, and safety notifications. The smart digital signage kiosk can recognise visitors with registered facial data, identify visitors who have a fever or elevated temperature, and detect whether visitors are wearing a mask. If the system detects elevated temperatures or a lack of


Social Protection Shields Table Games KGM


Philadelphia-based casino supply manufacturer KGM developed multiple Social Protection solutions to help casinos stay compliant with gaming protocols for visitors staying, playing and working in Atlantic City.


KGM released a new Social Protection product line for the casino and gaming industry amid the COVID-19 pandemic to help mitigate areas of concerns upon


mask wearing, it sends an alert to the centralised control room. The system also uses the mean value theorem, which minimises temperature measurement errors caused by ambient temperature. Interactive smart digital signage kiosks will be deployed widely in airports, shopping malls, and public spaces throughout Seoul.


Digital signage players deployed for indoor applications need to be slim enough to be easily integrated into cabinets. Additionally, high-performance computing capabilities are required to process and analyse images captured by the camera, measure temperatures, and


reopening casinos around the country. The plexiglass walls were designed to provide an added barrier between customers and cashiers, players and machines, along with provide additional space for sanitising products.


Hard Rock Hotel & Casino Atlantic City was one of the first casinos to partner with KGM by installing Social Protection Shields at their table games prior to reopening their doors on July 2. The property is operating under new and thorough ‘Safe + Sound’ programme guidelines to help ensure good clean fun at their resort destination. “When preparing our ‘Safe + Sound’


protocols, we felt confident in the ability of KGM and their products that have supported the enhancements made throughout our property to ensure the safety of our guests and team members remain paramount,” said Joe Lupo, President of Hard Rock Hotel & Casino Atlantic City. “Their ability to produce this necessary product in a short period of time was truly first-


electronic gaming machine lock/unlock processes. After successful testing in various international markets, the new features have already proven their effectiveness with a number of operators and will be available for all customers, either on demand or automatically included with the next software release.


The new “Disinfection Lock” provides the functionality whereby the system automatically deactivates the individual EGM after each gaming session has ended; if no player interaction occurs within a predefined period of time, the system locks the machine and alerts the staff to the need to prepare the machine for the next player. Once they have been


disinfected, they can be unlocked by the casino staff via the system, clean and ready for use by the next customer. The second new feature is “Neighbour Machine Lock”. Operators can activate this functionality to automatically lock adjacent EGMs on the gaming floor once a gaming session starts at a machine and to also automatically unlock them, once it finishes. This ensures that social distancing measures are not flouted.


This feature supports operators to automate and optimise their floor traffic management, adhering to social distancing and safeguarding requirements while maintaining the maximum number of EGMs in operation. It puts the player at the centre of the gaming floor dynamics – moving from predetermined operator decisions to fluid player preferences and choices that automatically adapt the offer available on the floor.


display advertisements. The player must also support wireless connectivity and be capable of transmitting temperature data in real time.


To meet these demands, SQISOFT adopted Advantech’s DS-082 ultra-slim 4K digital signage player and UCAM-220TT IR thermographic camera. The DS- 082 player is 19 mm thick,


allowing it to be easily installed into cabinets. Powered by AMD Ryzen R100 processors and an AMD VEGA GPU with up to 11 computing units, DS-082 can handle multi-task operations such as temperature checking, facial recognition, and multimedia content broadcasting. DS-082 offers diverse I/O for connecting with a range of devices, including an RJ-45 connector for the IR camera, HDMI 2.0 interface for a screen display, and M.2 interface for Wi-Fi connectivity. Moreover, DS-082 is integrated with Advantech’s WISE- PaaS/SignageCMS content management software for easy signage network management. WISE-PaaS/SignageCMS allows users to easily edit, layout, schedule, and dispatch signage content.


class and we could not be more proud of the Social Protection line offered at Hard Rock Atlantic City.”


Hard Rock Atlantic City is one of three casinos in Atlantic City to purchase the social protectors from KGM.


“We are grateful to be given the opportunity to partner with an iconic brand like the Hard Rock,” said Executive Vice President of KGM Gaming, Jason Cohen. “We have seen the hardship many businesses and employees have had to go through when their jobs were put on hold due to this pandemic, so safely reopening was incredibly critical for our economy.”


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