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Insight


COPING WITH COVID DR Gaming Technology


Jurgen De Munck, CEO and Co-founder of DR Gaming Technology


“Cashless solutions through electronic fund transfers (via either a player card or an app), are without a doubt the future; it is a safer, simpler, and easier to manage solution for players and operators alike. In addition thereto, and in specific relation to consumers’ on- going demand for tailored offers of value, a cashless solution specifically increases tracked game play, in so doing providing operators with the data required to better understand their players, and as a result design rewards, and present relevant offers, of real value.”


Cashless systems offer the best of all worlds for operators


Our design mantra has always been ‘the player first’, and as a result I firmly believe that it will ultimately be ‘the player’ that drives operators’ speed of migration to cashless, whether that be expedited by the current pandemic, or as a result of changes to society’s general service expectations as technology evolves, remains to be seen.


Jurgen De Munck, CEO and Co-founder of DR Gaming Technology, offers his insight into the cashless debate in light of COVID-19 and expresses his belief that both TITO and player cards will become a technology of the past.


Has the Coronavirus pandemic impacted the cashless debate? Can it now be said that cash is no longer king?


I think at a primary level yes, and in obvious relation to specifically the physical transfer of the virus. Tat said, the World Health Organisation (WHO) continues to affirm the fact that the COVID-19 virus is solely spread when:


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saliva droplets are left on objects and surfaces by an infected person when they sneeze on, cough on, or touch these surfaces;


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healthy persons then get infected when they touch these surfaces and then touch their eyes, nose, or mouth, before properly cleaning their hands.


P70 NEWSWIRE / INTERACTIVE / MARKET DATA


Te above said, and whilst I maintain that in time all operations will be cashless, in specific relation to your questions, my view is that as long as we all utilise our best endeavours to inhibit the spread of the virus, both as consumers and service providers; and subscribe to the protocols prescribed by the WHO in respect of regularly washing our hands, wearing a face mask, and most importantly refraining from touching our eyes, nose, and mouth, cashless and cash gaming will continue side-by-side for some time to come.


Why should operators invest in cashless solutions now? Has the catalyst of covid necessitated an immediate change by operators?


Our design mantra has always been ‘the player first’,


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