ADAPTING TO COVID-19 CHAIR MANUFACTURERS
Gareth Treharne, PST
What range of products are you now offering to help casinos in the post-closure COVID environment?
PST immediately recognised that a rapid response in terms of development was going to be key in restoring the gaming industry economy. Adapting to the challenges posed by global lockdowns and social distancing, manufacturing was modified to create a range of safety products adhering to strict guidelines, which would enable the industry to re-open when advised. Innovative social safety screens constructed to meet the individual needs of gaming’s diverse locations were designed and went into immediate production complemented by additional safety masks, shields and sanitary stations to enhance safety within locations. Both the Safety Screen Pro and Essential are available in either 8mm frosted Perspex or 6mm toughened clear or smoked Optifloat glass.
Whilst we don’t know the longevity of these products, how important was it to update your product offering to help venues reopen again? When did you start developing the products?
It is becoming increasingly evident that social distancing and subsequent safety measures imposed will be effective for the foreseeable future. A cursory evaluation of the gaming industry in its entirety highlighted the need to address safety issues was paramount. Te industry was simply not going to resume without introducing products specifically designed to protect customers in gaming environments. As lockdown measures spread the PST development team considered how best to address the industry’s specific needs and the range of safety screens was designed, created and manufactured in record time.
Did you work with a specialist partner or develop your own range? How did this process work in light of the restrictions?
PST developed its own range from design concept through to manufacturing. However, all product ranges are devised in consultation with customers to ensure every specific requirement is met. Digital meetings soon became the norm and research and development was enhanced by the remote technology which delivered valuable global input across all gaming sectors.
How did your customer base respond to the new products? How many installs have you had? Any notable projects?
P42 NEWSWIRE / INTERACTIVE / MARKET DATA
The industry was simply not going to resume without introducing products specifically designed to protect customers in gaming environments. As lockdown measures spread the PST development team considered how best to address the industry’s specific needs and the range of safety screens was designed, created and manufactured in record time.
Te industry as a whole was quick to acclaim the PST safety screen range appreciating the quality build, durability of materials, manufacturing momentum plus commitment to delivery and installation. Many customers credited PST’s Safety Screen Pro and Essential as “the only reason they were able to re-open.”
Director at Silvertime Amusements, Edward Reed, praised: “Installing the Safety Pro enabled us to open July 4th and our initial investment was returned almost immediately as we were able to switch on all of our machines. Our customers love them and appreciate the fact their safety is paramount to us, which helps restore confidence.”
With no exhibitions and reduced marketing spend, how did you market the new products?
Quality of product and service will always proliferate through word-of-mouth and there is no better marketing than personal recommendations. PST is synonymous with innovation, design, quality, however, paramount importance is ensuring the bespoke needs of
individual customers are not just met, but exceeded.
Are you still developing new products for the post-closure sector? Will they appear at future exhibitions?
As there can be no current reliance placed on future exhibitions taking place, PST will continue to support its existing customers and the gaming industry in its entirety with innovative product ranges developed to their constantly evolving requirements.
Why have the seating solutions companies been so active in this particular field?
Renowned for its manufacturing excellence for more than 50 years, PST continually reinvents an evolving product range. A talented team encompassing a diverse range of technology, manufacturing excellence and traditional hand craftsmanship enables the company is adapt quickly to changes and specific industry demands of which the safety screen range is a primary example.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144
