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Interactive


GAME INTEGRITY AND RISK EVOLUTION GAMING


Evolution Gaming: innovative mindset enhances integrity


Tania Johannisson Director of Game Integrity and Risk, Evolution Gaming


The Covid-19 pandemic has presented a host of challenges to the working practices of igaming solutions providers. G3 talks to Tania Johannisson about the measures Evolution has taken to mitigate extra risks while continuing to innovate


Due to the outbreak of the coronavirus pandemic, could you outline the impact on the Game Integrity and Risk at Evolution?


The team worked harder, we added additional analytical metrics to ensure the same level of control. Basically, we were doing things differently to meet the external requirements, while providing a safe environment for our employees and keeping to our ambition of operational excellence and leading game security standards. These are challenging times, but our team has become stronger than ever.


P108 NEWSWIRE / INTERACTIVE / MARKET DATA


Te efficient and secure processes that our Operations have been governed by for so many years were severely challenged by the sudden social distancing requirements imposed by governments. In order to continue operating we had to rapidly change the way we run our Studios, as remote work for our operations is impossible.


In the expected Evolution fashion, while we had to change a lot of legacy processes and setups, we applied the same creative and innovative mindset around game integrity, setting the same risk targets and goals, as well as reaching the set KPIs and performance metrics.


Te team worked harder, we added additional analytical metrics to ensure the same level of control. Basically, we were doing things differently to meet the external requirements, while providing a safe environment for our employees and keeping to our ambition of operational excellence and leading game security standards. Tese are challenging times, but our team has become stronger than ever.


What types of new technology are you using in order to protect your operators? And what


strategies will Gaming Integrity and Risk departments need to adopt in the future?


Developing and enhancing the right detection and monitoring tools is an ongoing process. Our current proactive detection reports portfolio is being audited and supplemented with new detection leads and techniques on a regular basis, in order to stay on top of all the technical developments within the industry.


However, looking into the future, an element of further technological advance must be applied, so AI (Artificial Intelligence) is certainly on our radar. We are already running the first tests and are very pleased with the results that these provided.


You recently launched Crazy Time, described as your most complex game ever, how does having so many bonus rounds in a game such as this, impact your role in decreasing risk?


Te innovation that is applied to the creation of new games, must also be applied to the monitoring systems and tools protecting these new games. Crazy Time includes four new bonus games, more than we have ever had in one game, including: Cash Hunt, Pachinko, Coin Flip and Crazy Time. First, we look at all the new aspects of a game and try to think like an advantage player. We then use our experience and


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