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Pulse


GAME MATHEMATICS RELAX GAMING


Relax and I have always been advocates of a higher RTP


strategy both to players and operators. It is our firm belief


that a fair playing experience is also a more profitable one. Given the competition in the


market, there has now been a trend to vary RTP and lower RTP, which can bring fair gaming into question. A good game will always generate large revenue


potential regardless and I feel suppliers should be focusing more on that than squeezing a few per cent on a weak product.


As a result of the collection feature in Book of 99, for example, the game can generate high revenues and operationally the game will fluctuate. From a profit perspective, Book of 99 is actually far more profitable than a ‘normal’ RTP game.


In an interview with G3 last year, a Managing Director of an online casino told G3 there should be an industry-wide standard of RTP of between 95.5 and 96 per cent to help face the myriad of challenges facing the industry, especially with regulated markets. Do you share these concerns?


Relax and I have always been advocates of a higher RTP strategy both to players and operators. It is our firm belief that a fair playing experience is also a more profitable one. Given the competition in the market, there has now been a trend to vary RTP and lower RTP, which can bring fair gaming into question.


A good game will always generate large revenue potential regardless and I feel suppliers should be focusing more on that than squeezing a few per cent on a weak product.


However, the landscape is changing. In Germany, we now see a TO tax of 5.3 per cent - this makes the current games at a 96 per cent average, for example, unsustainable and operationally not viable. Moreover, with this level of TO tax, games would (in theory) need to be 94.7 per cent without making any profit.


So, while I completely agree with the MD in their view, the answer depends upon harmonisation in regulation, which we have seen very little of in recent years. Te main issue at hand here is


P80 WIRE / PULSE / INSIGHT / REPORTS


always going to be centred around fairness and transparency. I believe that a player should know the product and have the facts at hand to make an informed decision.


Is it in the industry’s interest to educate players on RTP and other aspects of games?


To only discuss RTP would in many respects only serve to confuse – or worse, mislead – players. If properly executed, I believe it can be healthy, however, a certain level of discretion needs to be maintained in order to retain the exciting element of the game, showcasing too much risks losing this crucial aspect of gaming experiences.


I feel it is perhaps the certifying and regulatory bodies’ responsibility to help educate. One of the key areas surrounding this is the visibility of information, players should know where to find paytables, rules, RTP and other related information to make the right decisions for them.


Will we be seeing more ultra-high RTP slots from Relax in the future? Is Book of 99 a one- off in this regard?


Book of 99 is an innovative twist on a frequented model, it has certainly been well received so far so we’re not opposed to creating more. However, market demand will ultimately dictate our roadmap in some respects as we centre our productions around our audience’s feedback as much as we possibly can.


Our goal at Relax is more about standing out from the crowd and driving differentiation to player choice and casino lobbies by listening out for what players really want and catering to those specific demands.


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