Solutions For Independent Living Why Choose Nottingham Rehab Supplies?
Information Tool Management
iRIS Online Ordering &
Customer Service, Leicester Service Centre
• Customer Focus - central to all our services are our customers – older and disabled people, their families and carers. We actively encourage their feedback and participation in all processes which make up the NRS Service. They really do make the difference
• Partnership Working - we are experienced and enthusiastic about working in partnership with all those involved in the development and delivery of our services – this includes Professionals, Commissioners, private and voluntary organisations. We understand the current pressures that our partners face and work together to achieve solutions to these challenges
• Higher Recycling Rates of over 80% is commonplace in our Service Centres producing significant cost benefits to Commissioners as well as supporting the Green agenda
Effective Cleaning & Decontamination
• Equipment - with a 65 year heritage of developing, producing and distributing equipment our experience is second to none
• Prescriber Efficiency - our comprehensive understanding of equipment combined with our unique iRIS (ICES Requisitioning & Information Service) online ordering and management information tool is top of its class. iRIS allows healthcare professionals to work efficiently - placing orders, tracking deliveries, viewing available “specials”, maintaining service user equipment records and pending status, and enables easy communiation with NRS Customer Service staff
NRS Are Committed To Maximising Efficiencies & Saving Costs
• Safety - all our equipment is serviced and maintained to the highest possible standards. Any MDA Alerts would produce an instant recall of the affected products
Refurbishment & Testing “
• Safeguarding - we take very seriously the issues safeguarding and ensure we work with national and local safeguarding policies with all our ICES customers
Our mission is to enhance care delivery, patient independence and rehabilitation effectiveness by combining appropriate equipment and offering outstanding customer service in the community care and homecare equipment settings
• Skilled & Caring Workforce - our staff are all trained in disability awareness as well as being highly experienced, stable and well supervised. All our driver technicians have an enhanced CRB check and are trained in safeguarding issues both locally and nationally
Optimising Recycling Steam Cleaning
• IT Systems - our IT business management system ICON (ICES Console) incorporates warehousing logistics, stock management, field maintenance, equipment tracking and is second to none within the sector
• Provision of Robust Financial Data & Management Information allowing budget holders to accurately manage and plan their budgets
• Management Performance Reports & Feedback against agreed Key Performance Indicators allow Commissioners to assess how well NRS is delivering the service and helping them to accurately report against their own targets