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Inside Story The lowdown…


…on HomeXperts. Sussanne Chambers, managing director and founder of estate and lettings agency HomeXperts, explains what makes the brand stand out from the crowd


INVESTMENT LEVEL: FROM £10,000


Sussanne Chambers, founder of the multi-award-winning HomeXperts


Is there room for more franchisees? Yes, we are looking to expand further across England and into Wales. Our aim now is to expand to 100 franchisees across the UK by the end of 2018.


What sort of person would suit a HomeXperts franchise? All of HomeXperts’ personal agents are hard-working, self-determined individuals, who are passionate about property and delivering exceptional customer service to all of their clients. We have helped people to become their own boss for the fi rst time, and achieve the work-life balance that they craved.


“Following their initial training, all of our franchisees receive 20 weeks of ongoing mentoring and support to guide them through the launch process”


What does being a HomeXperts franchisee entail?


Our tried-and-tested franchise model trains our franchisees to deliver a personal agency service to their clients, while working from the comfort of their own home or a small serviced offi ce.


What makes HomeXperts diff erent? The award-winning HomeXperts hub hosts over 1,000 training documents, more than 300 webinars, and in excess of 100 marketing materials. All of our agents have 24/7 cloud-based access to the hub, enabling you to reach all of the documents you need when you need them. Our franchise opener system orders all of the tasks you need to complete in order to launch your business into an easy-to-follow step-by-step process.


Do you need previous experience? All HomeXperts franchisees are trained to National Federation of Property Professional standards during their training academy at our central support offi ce. This leads to accreditation from the National Association of Estate Agents, and the Association of Residential Letting Agents.


What support do HomeXperts’ franchisees receive?


Following their initial training, all of our franchisees receive 20 weeks of ongoing mentoring and support to guide them through the launch process. Quarterly franchise meetings, monthly business reviews and regular webinars complete the continual professional development delivered to the whole franchise network from the franchisor.


What advice would you give to someone buying a franchise? It’s important that you compare diff erent types of franchises to fi nd out what you are looking for. One of the key aspects to the success of your business will be the initial training you receive and the level of support you continue to receive throughout the agreement. Will your franchisor continue to fi nd new ways for you to win business one, three and fi ve years down the line?


HomeXperts


Estate and lettings agency www.home-xperts.co.uk franchise@homexpertsuk.com 01905 678 850


October 2016 | BusinessFranchise.com | 29


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