Case Study Improving lives
With a clear plan for the future, Tibor Dusnoki has shown signifi cant success since joining the Promedica24 family
As one of the fi rst UK franchisees, Tibor Tibor Dusnoki A
s one of the fi rst Promedica24 franchisees in the UK, Tibor Dusnoki has been running his business in Surrey since March 2015.
In that time, he’s already helped over 40 families in his community, formed a solid working relationship with one of the UK’s largest hospitals, and is a highly valued and respected member of the Promedica24 franchise family. Tibor said: “By profession I’m a secondary school teacher, but when I fi rst came to the UK I got involved in care. I saw very quickly that care here wasn’t what it could be, both in terms of quality and the options available to people. That’s when I found Promedica24. The concept and the values of the business really resonated with me and I knew it was something I wanted to be a part of.”
Like many people, Tibor thought that he simply couldn’t afford his own care business. However, minimal investment
and working from home make the Promedica24 franchise opportunity a low-risk model with a high return on investment. “I didn’t really know much about franchising prior to becoming a Promedica24 franchisee,” he added. “I thought the franchise fee for any care business would be at least £40,000 and double that for working capital, which just wasn’t viable for me. Obviously, I know now that Promedica24 is very different!” Desperate to make a difference and challenge the system, Tibor looked to his wife, a dental nurse, and his two sons for their approval before taking the plunge. “My wife was very supportive of the decision to start Promedica24,” he said. “She’s worked as a domiciliary care worker in the past as well, so was really in favour of live-in care. As for my two boys, they’re just proud that we have a family business and that what we do makes a real difference in people’s lives.”
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remembered his initial training fondly: “The training was very different back then; it wasn’t as structured as it is now but that’s what you would expect. I like to think that thanks to my input, I’ve helped shape the training into the comprehensive programme it is today. “When I started, I didn’t know anything about running a business, and Promedica24 really helped me to the point that I was self-suffi cient. They still organise regular training sessions on things like PR and using the customer relationship management system. Also, if I ever reach out with any questions or need any support, then I get it, no problem.” Tibor considers himself every inch the local businessman, and, just like every business owner, he has grand ambitions for growth. This means employing more staff and taking on premises locally. He said: “My target for next year is 40 live contracts and to increase by 10 each year after that. I’ll consider employing someone when I reach 50 or 60 contracts because I want to retain the good work-life balance that I have now.” When he’s not busy changing people’s
lives, Tibor enjoys travelling, listening to music, reading, and spending time with his family. But what is the best thing about being a Promedica24 franchisee? You’d have to ask him…
“Being independent, working from home, being my own boss and having a good income: there are so many benefi ts!” he concluded. “I think owning a business that improves people’s lives and means they don’t have to go into care is pretty special. I love what I’m doing now, so I plan to stay in the business until retirement, when I hope to hand the reins to my youngest son.”
Promedica24 Live-in care
www.promedica24franchise.co.uk
d.archer@
promedica24.co.uk 01923 381 200
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