Airlines
Etihad Airways Heathrow Airport Terminal 4, (Airport Ticket Desk), London UK reservations/general enquiries: T: 0345 608 1225
etihad.com Airline code: EY UK departure points: London Heathrow, Manchester, Edinburgh Number of routes currently served from UK: 1 Main hub: Abu Dhabi Classes offered on main routes: Economy, business, first Frequent flyer scheme: Etihad Guest Main codeshare partners: Air Berlin, ANA, Bangkok Airways, Jet Airways, KLM, Malaysia Airlines, Middle East Airlines, S7, Sri Lankan Airlines, TAP, Turkish Airlines, Virgin Australia Global alliance membership: None Baggage allowance: 1 x 23kg economy, 2 x 32kg business/first
Eurowings Eurowings-Strasse 1, 51147 Cologne, Germany (no UK address) UK reservations/general enquiries: T: 0330 365 1918
eurowings.com Airline code: EW UK departure points: London Heathrow, London Stansted, Manchester, Jersey, Newcastle, Newquay Number of routes currently served from UK: 30 Main hubs: Dusseldorf, Cologne/Bonn, Hamburg, Vienna Class offered on main routes: One class Frequent Flyer Scheme: Boomerang Club, Miles & More Main codeshare partners: None Global alliance membership: None Baggage allowance: 1 x 23kg
Eva Air Evergreen House, 160 Euston Road, London NW1 2DT UK reservations: T: 020 7380 8300 F: 020 7383 0809 Arrivals/departures information: T: 020 8745 7779
evaair.com Airline code: BR UK departure point: London Heathrow Number of routes currently served from UK: 1 Main hub: Taipei Classes offered on main routes: Economy, Elite, Evergreen Deluxe, business, Premium Laurel, Royal Laurel Frequent flyer scheme: Evergreen Club Main codeshare partners: Air China, ANA, Asiana Airlines, Bangkok Airways, Hong Kong Airlines, Shandong Airlines, Shenzhen Airlines, Singapore Airways Global alliance membership: Star Alliance Baggage allowance: 20kg economy, 25kg Elite and Evergreen Deluxe, 30kg business and above
Finnair UK reservations: T: 020 8001 0101 General enquiries: T: 00 358 600 140 140 UK travel agents’ line: T: 0870 599 7711 E:
reservation.gb@
finnair.com finnair.com Airline code: AY UK departure points: London Heathrow, Manchester, Edinburgh (April 2016) Number of routes currently served from UK: 1 Main hub: Helsinki Classes offered on main routes: Economy, business Frequent flyer scheme: Finnair Plus Main codeshare partners: Aeroflot, Air China, Bangkok Airways, Czech Airlines, Iceland Air, Rossiya, TAP
Global alliance membership: Oneworld Baggage allowance: 1 x 23kg economy, 2-3 x 23kg business Flybe Flybe Contact Centre, PO Box 795, Exeter, Devon EX5 9UL UK reservations: T: 0871 700 2000 General enquiries: T: 0371 700 5000
flybe.com Airline code: BE UK departure points: Aberdeen, Belfast City, Birmingham, Bristol, Cardiff, Doncaster Sheffield (seasonal), Durham Tees Valley (seasonal), East Midlands, Edinburgh, Exeter, Glasgow, Guernsey, Inverness, Isle of Man, Jersey, Leeds Bradford, Liverpool, London City, Manchester, Newcastle, Newquay, Norwich, Southampton Main hubs: Belfast City, Birmingham, Exeter, Manchester, Newcastle Classes offered on main routes: Just Fly, Get More, All In Frequent flyer scheme: Avios Main codeshare partners: Air France, British Airways, Etihad, Finnair, KLM Global alliance membership: None Baggage allowance: 20kg Get More, 40kg All In
Garuda Indonesia Flight Directors, Flighthouse, Fernhill Road, Horley, Surrey RH6 9SY UK reservations: T: 01293 874963
garuda-indonesia.com Airline code: GA UK departure point: London Gatwick Number of routes currently served from UK: 1 Main hubs: Soekarno-Hatta International Airport; Denpasar, Jakarta Classes offered on main routes: Economy, business, first Frequent flyer scheme: Garuda Miles Main codeshare partners: Aeroflot, ANA, Etihad, Jet, Malaysia Airlines, Singapore Airlines, Silk Air Global alliance membership: SkyTeam Baggage allowance: 20kg economy, 30kg business, 40kg first
Gulf Air Ticketing Pod 3, Departure Floor, Terminal 4, London Heathrow Airport TW6 3BF UK reservations: T: 0844 493 1717 Travel agency sales: T: 0844 493 1715 F: 020 8600 7462 Arrivals/departures information: T: 020 8897 0402 E:
customer.care@
gulfair.com gulfair.com Airline code: GF UK departure point: London Heathrow Number of routes currently served from UK: 1 Main hub: Bahrain Classes offered on main routes: Economy, Falcon Gold (business) Frequent flyer scheme: Falcon Flyer Main codeshare partners: American Airlines, EgyptAir, KLM, Malaysia Airlines, Philippine Airlines, Royal Jordanian, Saudi Arabian Airlines, Thai Airways, Yemenia Baggage allowance: 30kg economy, 40kg business
Hong Kong Airlines 7th floor, One Citygate, 20 Tat Tung Road, Tung Chung, Lantau, Hong Kong (no UK address) General enquiries: T: 0844 482 2308 F: 0844 482 1668 E:
hka@apg-ga.co.uk hongkongairlines.com Airline code: HX UK departure point: London Gatwick (all business class) Number of routes currently served from UK: 1
18 ABTA CountryByCountry Guide 2016
Main hub: Hong Kong Classes offered on main routes: Economy, business Frequent flyer scheme: Fortune Wings Club Main codeshare partners: Air India, China Eastern Airlines, EVA, Hong Kong Express, Hainan Airlines Global alliance membership: None Baggage allowance: 20kg economy, 30kg business
Iberia London Airport office, London-Heathrow Terminal 5, London TW6 2GA UK reservations/general enquiries/arrivals & departures: T: 020 3684 3774 E:
sales.lon@iberia.com iberia.com Airline code: IB UK departure point: London Heathrow Number of routes currently served from UK: 1 Main hub: Madrid Classes offered on main routes: Economy, business class (short haul); economy, business plus (long haul) Frequent flyer scheme: Iberia Plus Main codeshare partners: British Airways, Czech Airlines, El Al, Korean Air, Meridiana, Royal Air Maroc, Ukraine International Airlines, US Airlines Global alliance membership: Oneworld Baggage allowance: 1 x 23kg short-haul classic flexible, 2 x 23kg business; 1 x 23kg long-haul economy/reduced economy, 2 x 23kg full economy/business, 3 x 23kg business plus
Icelandair Adam House, 2nd Floor, 1 Fitzroy Square, London W1T 5HE UK reservations/general enquiries/arrivals & departures: T: 020 7874 1000 F: 020 7874 1001 E:
uk@icelandair.is icelandair.co.uk Airline code: FI UK departure points: Aberdeen (from March 2016), Birmingham, Glasgow, London Gatwick, London Heathrow, Manchester Number of routes currently served from UK: 1 Main hub: Keflavik Classes offered on main routes: Economy, Economy Comfort, Saga Frequent flyer scheme: Saga Club Main codeshare partners: Aeroflot, SAS, Finnair Global alliance membership: None Baggage allowance: 1 x 23kg economy, 2 x 23kg economy plus within Europe; 2 x 23kg onward to US; 2 x 32kg Saga
Iran Air 177-179 Hammersmith Road, London W6 8BS UK reservations: T: 020 8741 8000 General enquiries: T: 020 8563 7073 E: via website
iranair.co.uk Airline code: IR UK departure point: London Heathrow Number of routes currently served from UK: 1 Main hub: Tehran Classes offered on main routes: Economy, Homa (business) Frequent flyer scheme: Sky Gift Main codeshare partners: Aeroflot, Austrian Airlines, Turkish Airlines Global alliance membership: None Baggage allowance: 30kg economy, 40kg Homa
Japan Airlines UK reservations/general enquiries/arrivals & departures: T: 0344 856 9778
uk.jal.com Airline code: JL
UK departure point: London Heathrow Number of routes currently served from UK: 1 Main hub: Tokyo Narita Classes offered on main routes: Economy, premium economy, executive class, first Frequent flyer scheme: JAL Mileage Bank, JAL Global Club Main codeshare partners: Aeromexico, Air France, Air Tahiti Nui, Alitalia, Bangkok Airways, China Airlines, China Eastern, China Southern, Emirates, Korean Air, Singapore Airlines, Thai Airways, Vietnam Airlines Global alliance membership: Oneworld Baggage allowance: 2 x 23kg economy/premium economy, 3 x 32kg executive/first
Jet Airways Jetair House, 188 Hammersmith Road, London W6 7DJ UK reservations: T: 0808 101 1199 General enquiries: T: 020 8735 9650
jetairways.com Airline code: 9W UK departure point: London Heathrow Number of routes currently served from UK: 3 Main hub: Mumbai Classes offered on main routes: Economy, Premiere (business), first Frequent flyer scheme: Jet Privilege Main codeshare partners: Air Canada, Air France, Alitalia, ANA, Brussels Airlines, Etihad, Garuda Airlines, Malaysia Airlines, Qantas, South African Airways, United, Vietnam Airlines Global alliance membership: Etihad Equity Alliance Baggage allowance: 2 x 23kg economy, 3 x 23kg Premiere/first
Jet2.com PO Box 284, Leeds, LS11 1GE UK reservations: T: 0800 408 1350 General enquiries: T: 0333 300 0042 E:
contactcentre@jet2.com jet2.com Airline code: LS UK departure points: Belfast International, East Midlands, Edinburgh, Glasgow, Leeds Bradford, Manchester, Newcastle, Jersey (seasonal) Number of routes currently served from UK: 50 Main hub: Leeds/Bradford Classes offered on main routes: One class Frequent flyer scheme: MyJet2 Main codeshare partner: None Global alliance membership: None Baggage allowance: 22kg, 10kg hand
Kenya Airways 3rd floor, World business Centre 1, 1208 Newall Road, Heathrow Airport, Hounslow, Middlesex TW6 2RE UK reservations/general enquiries: T: 020 8283 1818 F: 020 8283 1880 Travel agency sales: T: 020 8283 1819 E:
ukres@kenya-airways.com kenya-airways.com Airline code: KQ UK departure point: London Heathrow Number of routes currently served from UK: 1 Main hub: Nairobi Classes offered on main routes: Economy, Premier World (business) Frequent flyer scheme: Flying Blue Main codeshare partners: Aeroflot, Air France, China Southern, Etihad Airways, Garuda Indonesia, Jet, KLM, Korean Air, Vietnam Airlines Global alliance membership: SkyTeam Baggage allowance: 2 x 23kg economy/business
KLM KLM Service Centre, Terminal 4, London Heathrow Airport, Hounslow, London TW6 3XL
countrybycountry.com
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