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ABTA Partners • By Industry Sector EDUCATION, TRAINING & RECRUITMENT


Bournemouth University Contact: Suzanna Curtin T: 01202 965851 E: SCurtin@bournemouth.ac.uk www1.bournemouth.ac.uk The BU community includes over 17,000 students of whom 1,500 are international students from around 130 countries. We pride ourselves on our student-centred approach to teaching and learning, drawing upon our international expertise in education and research to deliver innovative, cutting-edge approaches to all of our activities. We have more students on a work placement than any other university in England and the highest proportion of graduates with work experience on their CVs compared to other UK universities, according to graduate-jobs.com. Our relevant, inspiring, and stimulating courses benefit from our close relationships with industrial partners, industry-standard facilities and industry body accreditations. Education Establishments Partner no. 587


review a situation and consider a number of options to arrive at a sensible, straightforward and commercially viable solution. I have also been impressed by their ability to use overseas contacts to provide local knowledge, which has helped with the implementation of solutions.” – Group Overseas Financial Controller, Travel sector. “The approach is pitched right for us: hand on the shoulder rather than in your face.” – FD, Leisure sector. Auditors Business Sale & Acquisition Chartered Accountants Corporate Recovery Crisis Management Customer Data Analysis & Segmentation Customer Review Management Data Security & Fraud Prevention Investment Leadership Development Partner no. 334


regulations. Throughout the course students enhance their writing, numeracy and analytical skills. Entry requirements are either a HND or equivalent, or a range of appropriate professional experiences. The BSc is a top-up course (last year of the Bachelors) and allows travel professionals to gain an academic qualification. The core modules are: Business Analysis & Planning, Integrated Marketing Communications, Contemporary Issues in Travel Management, Entrepreneurship and Innovation, Individual Project. courses. leedsbeckett.ac.uk/travel_business_leadership_msc The MSc Travel Business Leadership is


Grant Thornton Contact: Nick Garside T: 0870 3817119 E: nick.garside@uk.gt.com grantthornton.co.uk Proactive teams, led by approachable partners in these firms, use insights, experience and instinct to understand complex issues for privately owned, publicly listed and public sector clients and help them to find solutions. At Grant Thornton our underlying purpose is to build a vibrant economy, based on trust and integrity in markets, dynamic businesses, and communities where businesses and people thrive. We work with banks, regulators and government to rebuild trust through corporate renewal reviews, advice on corporate governance and remediation in financial services. We work with dynamic organisations to help them grow. And we work with the public sector to build a business environment that supports growth, including national and local public services. More than 40,000 Grant Thornton people,


across over 130 countries, are focused on making a difference to clients, colleagues and the communities in which we live and work. In the UK we provide services to over 40,000 privately held businesses, public interest entities and individuals. Led by more than 185 partners, we employ more than 4,500 of the profession’s brightest minds. Grant Thornton’s dedicated Travel, Tourism and Leisure (TTL) team has a strong track record of working with successful and dynamic organisations throughout the TTL sector both in the UK and internationally, delivering commercial and pragmatic solutions from a multi-disciplinary, international team, to ensure that all angles are covered. We believe that our global footprint,


industry specialists, track record, range of services and network of industry associates and experts places us in a unique position of being able to deliver a fully integrated service offering and allows clients the comfort that they’ll receive a dedicated and bespoke service from a single source provider. Client satisfaction is at the heart of our business, and our clients regularly voice strong appreciation of our services. “Grant Thornton have provided invaluable assistance on a number of Transfer Pricing projects, I have been particularly impressed by their ability to comprehensively


countrybycountry.com


JournE Training Contact: Tracey Knott T: 07896 604030 E: traceyknott@journe.co.uk journE.co.uk JournE Training was established in 2013 to meet the specialist needs of the travel industry. A range of courses are available including Customer Centricity, Top Seller, Telephone Skills, Train the Trainer, and Team Leader/ Management, which range from half-day to two-day courses. All courses include pre- and post-course activities and an action plan. JournE training can also offer a range of NVQs and apprenticeships geared towards the travel industry through the various training partners/ colleges it’s in partnership with; these are delivered by a team of experienced travel industry professionals. Online training can also be developed for companies to offer to their employees with a certificate on completion, allowing employees to work through modules in the workplace or on the move via mobile devices, for total flexibility. Online Training Training Vocational Qualifications Partner no. 579


designed to develop students’ strategic management and leadership skills, thereby meeting the travel industry’s need for highly skilled professionals. Unlike other courses, our Masters focuses on the expanding demand side of the industry, concentrating on tour operators, travel intermediaries, transport providers, travel industry technology and travel industry regulations. Throughout the course, students develop practical, useful skills that will enhance their performance from day one – such as presenting a case to senior colleagues, negotiating skills, critical thinking and evaluation skills. Entry requirements are either a Bachelors degree or extensive managerial experience. The core modules are: Financial Management for Travel, Technology for Travel, Global Business Environment, Strategic Management for Travel, Experiential Marketing, Creativity & Innovation, Masters Research Methods, Masters Research Project. courses.leedsbeckett.ac.uk/ travel_business_leadership_msc Education Establishments Leadership Development Online Training Partner no. 575


us through our programme of study trips, guest speakers and networking opportunities. Our courses are innovative and all offer the chance of spending a year working in industry, gaining contacts, skills and experience. Education Establishments Partner no. 582


Plymouth University Contact: Andreas Walmsley T: 01752 585586 E: andreas.walmsley@plymouth.ac.uk www5.plymouth.ac.uk/schools/ school-of-tourism-and-hospitality With a mission to “advance knowledge and transform lives through education and research”, Plymouth University is among the emerging global elite of modern higher education institutions. Ranked in the top 300 universities in the world (and the top 50 modern universities) by Times Higher Education, Plymouth is distinguished by its ‘off-the-curve’ approach, combining world-class research and teaching with a commitment to widening participation and social inclusion. One of the largest universities in the


country, with more than 32,000 students, Plymouth has invested more than £300m in creating a vibrant campus in the heart of the city. It’s home to research and teaching expertise across the academic spectrum: from science and technology to health and medicine; business and entrepreneurship to arts and the humanities. Ranked among the top 50 universities for research, the University also boasts a record 16 teaching fellows, and is the only modern university to launch its own medical and dental school. The University can trace its roots back to


Leeds Beckett University Contact: David Hind T: 0113 812 4925 E: d.hind@leedsbeckett.ac.uk. leedsbeckett.ac.uk Leeds Beckett University is the only UK university to offer Bachelors and Masters online learning courses developed with the travel industry for the travel industry, in collaboration with the Institute of Travel & Tourism (ITT). Delivered online, our courses enable busy travel professionals to build the knowledge, skills and qualities needed to succeed in a global industry that has emerged from recession in great shape. Both courses incorporate insights from senior travel industry executives to ensure the content is relevant, credible and practical. Among the big names we’ve worked with are: ABTA, Amadeus, easyJet, P&O Ferries, Qatar Airways, Thomas Cook, TUI Travel Plc and Virgin Holidays. No other UK university has this level of industry endorsement and support. The BSc (Hons) Travel Business Management


course is focused on the demand side of the industry, concentrating on tour operators, travel intermediaries, transport providers, travel industry technology and travel industry


Manchester Metropolitan University Department of Food and Tourism Management Contact: John Swarbrooke 0161 247 2427 J.Swarbrooke@mmu.ac.uk www2.mmu.ac.uk/hollings The Department frequently plays host to guest lecturers, organises visits to relevant employers and field trips to destinations in the UK and abroad. The Department creates an academic and creative bridge between the arts, business and science and has an international reputation for excellence and innovation. The scope of activities within the Department means we’re connected to a wide range of external organisations. We offer undergraduate and postgraduate


courses in Events, Food, Hospitality, Nutrition and Tourism, which are all designed to combine business and industry knowledge with practical experience to ensure our students graduate ready for work. The Complete University Guide has ranked MMU as the Number 1 University in the North of England for hospitality, tourism and events for the second year running. The Department is located in a newly


refurbished multi-million pound building in the heart of Manchester, a city that provides our students with many opportunities to gain experience in their chosen industry. Our location also gives students access to all of the great facilities on the main university campus. Technology and creativity are at the heart of the student experience in the Department, with a major emphasis on developing business and employability skills. We also ensure that all our students are exposed to a wide range of businesses and employers during their time with


the founding of the School of Navigation in 1862, and that focus on marine excellence continues through to the present day. Its Marine Institute has the broadest research portfolio in Europe and is now housed in a £19m, world-class, marine building, with state-of-the-art facilities and wave tank testing equipment that are un-matched anywhere in the UK. It is for this marine and maritime excellence that Plymouth was awarded a prestigious Queen’s Anniversary Prize for Higher and Further Education in 2012 – a year in which it was also shortlisted for University of the Year by Times Higher Education. Plymouth is the first university in the world to be awarded the Social Enterprise Mark, and is the overall best performing institution in the annual People and Planet Green League. And through its leadership of the Growth Acceleration and Investment Network, Plymouth runs more than £100m of incubation, innovation, science park, and business support assets and services across Devon, Cornwall and Somerset. Education Establishments Partner no. 574


The College of Haringey, Enfield and North East London Contact: Janet Gardner T: 020 8442 3084 E: JGardner@conel.ac.uk conel.ac.uk/ From Travel and Tourism to Teacher Education; from Business and Admin to Beauty Therapy, and from Sports and Public Services to Science and Engineering, the College produces highly successful award-winning students. In April 2014, the College achieved a fantastic Ofsted result. Leadership and management were found to be Outstanding and the important contribution the College makes to economic


ABTA CountryByCountry Guide 2016 137


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