ABTA Partners • By Industry Sector
the leisure and tourism sector, who: • Need to be kept informed of all aspects of health and safety • Want to belong to an internationally recognised organisation • Wish to reap the benefits of belonging to a forum of innovation and advice. The IHSC provides advice and training on:
Fire safety and fire prevention, food safety including HACCP conformity, illness prevention and control, Pool and water safety, general public safety, children’s safety, security and other associated subjects. The IHSC promotes three key levels of award: Individual hotels, groups, suppliers and organisations can apply to gain Gold, Platinum or Diamond IHSC Award status. Applicants will undergo a rigorous audit encompassing key health, safety and hygiene criteria. Health & Safety Consultants Partner no. 438
confidence every time you book. Airlines Partner no. 411
Jordan Tourism Board Contact: Stephen Hurp T: 020 7326 9880 E:
Stephen.Hurp@
brightergroup.com visitjordan.com Jordan offers a dynamic cultural and
adventurous experience for the modern traveller. As one of the first ancient civilizations of the Middle East, Jordan offers history from the Roman, Biblical, Bedouin and early Islamic Periods while being the home to many nature reserves and the biggest natural spa in the world, the Dead Sea. From five-star accommodations to camp sites in the desert, Jordan aims to meet the needs of any and all global travellers. History and Culture: As one of the original
Jersey Tourism Contact: Robin Segal T: 01737 248646 E:
robin.segal@
jersey.com jersey.com Jersey Tourism is the marketing department of the States of Jersey. Its role is to increase inbound visitors to Jersey through consumer marketing brand building campaigns and supporting its trade partners, such as carriers, tour operators and travel agents. British reserve and Gallic flair, French road signs and country pubs, cream teas and croissants that taste like they were made in France, fabulous Breton-style beaches and a metropolitan city life – these are just a few of the ingredients in a mix that makes Jersey unique. It’s quick and easy to get there from over 30 UK airports and a frequent ferry service from the south coast of England. And when you arrive you’ll find an island of just 45sq miles packed with all kinds of sights, experiences and activities. With 150 registered accommodation establishments offering around 10,000 beds, ranging from guest houses to five-star hotels, Jersey has something for all budgets and tastes. Regional Tourist Boards Tourist Boards Partner no. 107
ancient gateways between Europe, Africa and Asia, Jordan is rich with ancient history and culture. Petra, one of the Seven Wonders of the World, is a vibrant and unique city carved in the country’s red rocks nearly 2,000 years ago. Amman, the country’s capital located between the fertile Jordan Valley and the desert, allows visitors to visit the Citadel to get an idea of the land’s archaeological history while capturing a breathtaking view of the diverse surrounding areas. Nature and Adventure: Home to many
fertile nature reserves, the dry desert, and the world’s largest natural spa, Jordan offers a great deal of activities and thrills for the nature and adventure lover. Wadi Rum is a desert destination offering canyons and water holes that are accessible by four wheel drive vehicles for small groups or a caravan riding camelback. Here, visitors can camp under the desert sky or stay in a bed and breakfast in nearby Rum Village. The beautiful sandy beaches of the Red Sea offers off-shore snorkelling, deep sea diving, or trips in a glass bottom boat for those interested in marine life or the stunning, bright coral reef. Leisure and Wellness: To add a little
Jet2.com Contact: Ian Day T: 0113 238 7444 E:
ian.day@jet2.com jet2.com As a leading leisure airline, we tick every box: • Great flight times – late morning and early afternoon flights mean you’ll arrive at your destination refreshed and ready to enjoy all it has to offer: • 22kg baggage allowance – pack it all in with an unrivalled 22kg baggage allowance. You’ll have plenty of space left for extra outfits and souvenirs! • Allocated seats – you don’t have to queue up and rush onboard to get the best seats! Reserve your favourite seat online before you fly • Fly to over 50 sun, city and ski destinations –
Jet2.com will fly you direct to a diverse range of destinations across Europe and beyond. The variety of routes from its eight UK bases gives you a fantastic choice for your next flight. Now operating across 168 routes,
Jet2.com has flown over 20 million passengers to more than 50 destinations. It currently has a fledgling fleet of 39 aircraft, and the annual sales of its parent company, Dart Group PLC, exceeds £400m.
Jet2.com likes to think that its key figures show its size and stature, meaning you can have complete
countrybycountry.com
relaxation to a stay in Jordan, visitors can visit The Dead Sea, the world’s largest natural spa, which sits 410m below sea level. The air quality at this elevation, along with the naturally salt and mineral-infused sea water, has been proven to help energise skin as well as ease the aches of arthritis, increase circulation and soothe allergies. Here, visitors can float and swim in the calm waters, relax on the beach or treat themselves to a mud-wrap or massage at any of the beachside resorts. Guests can also travel south to Aqaba to relax on the beach or swim in the warm waters of the Red Sea all year round. Both of these shore locations make an ideal destination for a winter sun holiday. Food: Whether grabbing a sandwich in the
capital, exploring little bakeries and shops or learning to cook side-by-side with a chef in Petra Kitchen, Jordan offers a burgeoning food scene for any traveller. A falafel sandwich (balls of spiced chickpea paste deep-fried and stuffed into flat bread with salad) can be found in the heart of the capital, Amman, while Jordan’s national dish, mansaf (a Bedouin feasting platter of boiled mutton with rice and yoghurt) is best appreciated when eaten under the stars in the desert. Please contact us for more information. Tourist Boards Partner no. 547
Liverpool Airport Contact: Jackie Arends T: 0151 907 1510 E:
Jarends@liverpoolairport.com liverpool
airport.com Liverpool John Lennon Airport is an international airport serving North West England. Partner no. 584
Health & Safety Consultants Industry Regulation Advice Overseas Assistance & Response Trade Licensing Consultants Partner no. 603
Los Cabos Tourism Contact: Manuel Diaz Cebrian T: 020 3119 3002 E:
mdiaz_cebrian@hotmail.com vcabo.com Located at the tip of the 1,000-mile long Baja Peninsula on the Mexican Pacific coast, Los Cabos, Mexico is home to award-winning hotels, resorts, championship golf courses, rejuvenating spas, world-class sport fishing and outstanding cuisine. Due to the abundant sea life, the Sea of Cortes is often referred to as the ‘world’s aquarium’, offering superb diving and sport fishing that attracts anglers from around the world for the various tournaments hosted year after year. From November through to March every year, the waters surrounding Los Cabos also attract another special visitor – hundreds of whales who migrate from the freezing waters of the Arctic to the warm calm waters surrounding the Baja Peninsula. A truly unforgettable sight. Tourism Services Partner no. 606
Owens Cooper Consulting Contact: Andy Cooper T: 07860 316714 E:
andy@owenscooper.co.uk owenscooper.co.uk A comprehensive service to support all types of business: • Helping travel businesses understand and implement any new or existing regulatory requirement. • Support in meeting government departments and regulators • Assisting travel businesses prepare for crises and incidents of all sizes or types. This includes writing crisis processes, ensuring those processes are tested, and that all relevant staff and managers are trained in their roles in the event of any crisis. Owens Cooper Consulting assists in handling
specific incidents and crises, by: • Assisting travel businesses to put in place proportionate measures to help ensure the health and safety of their customers • Advising on appropriate steps to ensure the safety of customers, including any necessary checks on supply chains • Helping travel businesses, destinations and tourist offices in developing strategies and programmes to grow tourism. The firm also offers: • Business advice and
assistance, advising on contractual terms, while helping put in place policies and procedures to manage all aspects of compliance. This may include, but isn’t limited to data protection, anti-bribery policies, competition law and other measures as necessary and appropriate • Assistance in managing relations with customers, from having in place appropriate booking conditions, to dealing with complaints and legal claims. • Help to travel businesses so they become more environmentally and socially aware, and more sustainable, as well as assisting in compliance with reporting and other requirements • Training to management and staff on all the above topics.
Polish National Tourist Office Contact: Boguslaw Becla T: 0300 303 1812/13 E:
london@poland.travel
poland.travel/en-gb Poland is nature’s very own garden and a treasure trove of cultural riches. It’s a democracy located in the middle of Europe, inhabited by a friendly, hospitable people building a modern economy, yet cherishing their heritage dearly. Every year, Poland is visited by millions of tourists and when they leave the country, they take back with them wonderful memories and a desire to return as soon as they can. There’s something of interest for everyone in Poland and modern leisure facilities provide recreation of the highest standard – museums, modern art galleries and concert halls, swimming pools, equestrian clubs, discos and night clubs. Everything’s there, ready to satisfy even the most demanding guest. Poland’s natural environment makes active rest and recreation possible at any time of the year. In many regions, you’ll find natural sites preserved in their primeval state which is rarely encountered in other parts of Europe. Poland’s climate ensures favourable conditions for leisure activities throughout the year. Along the Baltic Sea Amber Coast and across the Masuria, the Land of a Thousand Lakes, there are ancient forests, rivers, hills, criss-crossed by paths, bridleways and trails to be enjoyed by walkers, cyclists, horse riders and watersports enthusiasts. Those hungry for adventure will find plenty
of thrills, while those looking for peace and a bit of calm will be able to relax in Poland’s nature reserves. And if you’re looking for entertainment, there are many places which will provide you with the fun and excitement you’re searching for. Visitors feel truly welcome in Poland when
they experience our traditional Polish hospitality. Polish people like to entertain guests at home. These friendly encounters and jovial discussions will be among some of the lasting memories. Tourist Boards Partner no. 147
Ports Direct Contact: Karl Lapage T: 0843 084 3001 E:
karl@coachdirect.co.uk portsdirect.co.uk Ports Direct was launched in order to offer the UK cruise sector an efficient and flexible cruise transfer solution. The system was developed in 2006 following detailed consultation with cruise specialists, cruise lines, and the Passenger Shipping Association in London. Ports Direct went live in January 2007 and continues to grow in its adoption and use within the industry. A range of online features within the Ports Direct system enables cruise passengers, travel agents and cruise specialists to quickly cost, book and administer their cruise transfers. The system covers 21 main cruise lines and offers shared and private door-to-door transfer service options to Dover, Harwich, Portsmouth and Southampton – on a nationwide scale. In addition, the company can cover all other UK cruise ports and airports on a private (bespoke)
ABTA CountryByCountry Guide 2016 151
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