ABTA Partners • By Industry Sector
Services platform; and customer support responsible for the financial, strategic and operation relationship between you and our business along with risk management/fraud support. As recent winners at the European MPE Awards for developing an excellent service and customer experience for merchants throughout Europe, you know your business is in good hands. Whether you need to accept cards face to face, over the phone or online, AIB Merchant Services can provide the card payment solution for your business. Merchant Services – Card Payment Processing Online Payment Processing Payments & Exchange Partner no. 569
Allianz Global Assistance has 40
e-commerce correspondents throughout the world, local client management with a global contract: “Glocal” e-commerce skills at a local level, and secured web services with the exclusive and innovative e-MAGIN platform. What you get is a wealth of international experience and expertise creating services that are perfectly adapted to your local needs. Car Hire Excess Insurance Travel Insurance Travel Insurance – Specialist Partner no. 545
AllClear Insurance Contact: Garry Nelson T: 0845 250 5200 E:
garry.nelson@
allclearinsurance.com allcleartravel.co.uk/ AllClear Travel Insurance is a market leading independent specialist travel insurance company. Its insurance is designed for travellers, irrespective of age or pre-existing medical condition. AllClear is also the appointed provider for the BIBA Medical Travel Scheme. AllClear’s medical travel insurance covers almost any pre-existing medical condition, including diabetes, angina, arthritis, asthma, cancer, heart conditions, high blood pressure, high cholesterol, epilepsy, stroke and many more. AllClear launched AllClear Options in December 2010. It’s the UK’s first ever travel insurance comparison website for travellers with pre-existing medical conditions. Travel Insurance Travel Insurance – Specialist Partner no. 360
Arnold Fisher Contact: Jackie Knight T: 020 7977 7880 E:
jackie.knight@
seventeengroup.co.uk arnold-fisher.co.uk Arnold Fisher is a wholly independent insurance brokers offering a full range of insurance products to ABTA Members. Supported by a highly experienced team, Arnold Fisher provides tour operators, ground handlers and tourist boards with exclusive insurance policies for professional indemnity, public liability, directors’ and officers’ liability and office insurance. A new travel agents’ office insurance scheme is now available. which includes annual business travel cover and is exclusive to ABTA Members. Arnold Fisher is a trading name of James Hallam Ltd which is authorised and regulated by the Financial Conduct Authority. Credit Insurance Crisis & Travel Disruption Insurance Directors’ & Officers’ Liability Insurance Office Insurance Product Liability Insurance Professional Indemnity Insurance Partner no. 300
Allianz Global Assistance Contact: Rachel Temperton T: 020 8603 9328 E:
Rachel.Temperton@Allianz-Assistance.co.uk allianz-assistance.co.uk/corporate Helping and working closely with client partners, whether you're travel agents, brokers, tour operators or online travel specialists, is what Allianz Global Assistance does best. Its aim is to design innovative, customised, surprising solutions for you. Some, but not all, of the tailored solutions include insurance and protection against lost or stolen luggage, repatriation due to illness, medical and hospital expense coverage when abroad, reimbursed fares when you or your customers must cancel a trip due to unforeseen events, and vehicle repair in case of a breakdown. Allianz Global Assistance offers solutions
that you can rely on 24/7. Its goal is to make sure you have help whoever you are, wherever you’re from and wherever you’re going. So, rest assured that you can travel worry-free and receive exactly the travel services you expect: • Assistance solutions for holidays abroad • Solutions for business traveller • Leisure and sports solutions for specific activities such as skiing and golf • Holiday accommodation solutions • Wedding cover. Allianz Global Assistance has set up an
international travel sales team whose job is to respond to international partners’ demands for online solutions. The team has an essential mission: to coordinate local business requirements in line with its partners’ international strategies to sell and implement travel insurance and assistance in several countries via a unique platform.
countrybycountry.com
Barclaycard Contact: Stuart Tarry T: 0800 151 0900 E:
Stuart.Tarry@barclaycard.co.uk barclaycard.co.uk Provision of merchant services and payment mechanisms for B2C/B2B/B2B2C businesses. Able to provide facilities enabling face-to-face payments/telephone payments/online payments/international payments. We provide payment gateways which have the latest fraud tools available, Dynamic 3D Secure to help increase conversion ratios, provide alternative payment methods for travel businesses that market to non-UK domiciled card holders. Merchant Services – Card Payment Processing Partner no. 572
methods of reporting for the UK accountancy profession. The travel sector has undergone some of the
BaydonHill Contact: Joe Paterson T: 020 7594 0538 E:
joe.paterson@
baydonhill.com baydonhill.com Baydonhill is a specialist foreign exchange and international payment provider for the travel industry. We have over 14 years of experience in the travel sector, working with a number of travel businesses from small independents to large multi nationals. We understand the challenges that face your organisation, such as fluctuations in exchange rates, accuracy and reliability of payments and high transaction costs, to name but a few. Baydonhill is proud to be partners of ABTA, but, we’d also like to become Proud partners with each individual member of ABTA. With our experience in the travel industry,
Ashcourt Rowan Corporate Solutions Limited Contact: Mike Gilmour T: 0113 224 1944 E:
mikegilmour@ashcourtrowan.com ashcourtrowan.com • We specialise in employee benefits advice, for employers and employees • Areas of expertise include: company pensions, auto-enrolment, life cover, healthcare • Our service is transparent and proactive, while fully respecting your confidentiality and the individuality of you company and employees • We have 16 offices in the UK and a relationship with ABTA going back to the 1960s • We are authorised and regulated by the Financial Conduct Authority. All employers have legal obligations with
auto enrolment legislation. Managing this obligation requires skilful project management. Our role is to help you control your budget, meet your obligations, and protect you from the consequences of not complying. We have a longstanding relationship with ABTA and have developed a service to support you, as an ABTA member, with your auto enrolment project. We can help with: • A forecast of your costs • Availability of a high quality pension scheme • Controlling your costs • Support with implementation and running of your pension scheme • Competitive fees for ABTA members. Financial advisors Pensions & Investments Personal Wealth Management Partner no. 509
we strongly believe we can add great value and benefit to each member and develop a partnership that will grow and adapt as your business grows. Products and Services: • Spot payments in 122 currencies • Forward Contracts to help you fix your prices and protect your margin • Free to set up, no contract and no obligation • Dedicated personal currency dealer • BHOnline – internet based payment platform • Straight through payment process giving increased speed and accuracy • Experienced client support team • Low, fixed cost for international payments • Funds are 100% secure with our segregated client accounts • Access to currency holding accounts • Rate alerts & market orders • Market commentary • No changes to current banking arrangements • Baydonhill is authorised by the Financial Conduct Authority. Forex – Currency Brokers Forex – International Payment Services Online Payment Processing Settlement Services Partner no. 570
biggest changes to one particular industry over the last few years. It has been a rollercoaster ride of new entrants and new technology, M&As and unpredicted new challenges to business, such as SARS, and, of course, terrorism. BDO has helped its travel clients turn turbulent times into one of opportunity. Its commitment to this sector has seen it attract some of the best known names in the business – from owner-managed private businesses through to large listed companies with international networks. By working with leading organisations from the travel industry, it ensures it’s always developing news ways to address industry and regulatory issues. BDO is an ABTA Partner and provides the section on Travel Agents and Tour Operators for Butterworth’s Financial Reporting and Accounting for Specialised Sectors. It has members on the ICAEW/ABTA working group instigated by ABTA and also on the ICAEW/CAA working group instigated by the CAA. Specialist advice provided includes: • ATOL
applications • Tour Operator Margin Scheme • Industry regulation and compliance • Flotations, acquisitions and disposals • Tax planning and compliance for the travel industry • Business continuity planning. Business Sale & Acquisition Chartered Accountants Corporate Recovery Investment Management Accounts TOMS VAT Specialists VAT Specialists Partner no. 112
BTG Financial Consulting Contact: Jo Goodwin T: 0161 837 1700 E:
Jo.Goodwin@begbies-traynor.com btgfc.com BTG Financial Consulting is a UK advisery firm providing practical consulting services that improve financial and operational performance in challenging conditions. Its team of consultants has an established track record of helping businesses overcome the challenges that hinder corporate performance. It has a genuine commitment to the health of your business and works closely with directors, lenders and other stakeholders to create solutions that work for you immediately and develop a sound platform for the future. With considerable experience in dealing
BDO Contact: Peter Hemington T: 020 7486 5888 E:
peter.hemington@bdo.co.uk bdo.co.uk BDO specialises in helping businesses achieve their goals and helps them maximise their potential. The firm’s travel group is made up of leading industry experts whose specialist services include advice on the travel industry’s complex regulatory and taxation issues. The travel group has written the authoritative auditing and accounting guide and its members have worked with both ABTA and the Civil Aviation Authority (CAA) to establish agreed
with tour operators and travel agents, BTG Financial Consulting can offer the following support: • Assist merchant acquirers and banks to estimate exposure at different times in a company’s working capital cycle • Assist in restructuring troubled tour operators, where the requirements of the CAA’s Free Asset Test can present subordination issues for secured lenders • Assist companies through the ATOL renewal process, and also where necessary, the bonding market • A Corporate Finance team to assist with providing valuations, finding acquirers or sourcing additional funding • Provide focused and detailed diagnostic business reviews. Business Sale & Acquisition Corporate Recovery Financial advisors Investment Partner no. 510
ABTA CountryByCountry Guide 2016 139
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