ABTA Partners • By Industry Sector
Mobility at Sea Contact: Alison Smith T: 02392 267474 E:
alison@mobilityatsea.co.uk mobilityatsea.co.uk As the preferred supplier of mobility solutions to many of the leading cruise ship companies, not only are you guaranteed a scooter that fits each company’s size requirements, we are also the ONLY mobility scooter company with instant access to all the major docks and ships. What does this mean for you? We can meet you at the dockside to deliver your scooter as you prepare to board for your holiday. If required, we can even provide your equipment directly to your cabin. While you may already have your own
scooter, there are so many fantastic advantages to using the Mobility at Sea service. By renting from us, you’ll be renting a scooter that has already been approved to meet any specific requirements – on cruise ships, size really does matter! As cabins and corridors can be particularly tight for space, you’d be amazed how a smaller scooter gives you that extra bit of comfort. Getting to the ship itself may prove to be awkward if you have to worry about fitting your scooter onto a coach or into a taxi – why bother? We can meet you the second you get to the docks and get you comfortable and zipping around in your rented scooter in no time. Partner no. 509
packaging • Back and mid-office systems • Customer relationship management • Corporate booking NIIT technologies advantage • Helps improve sales through our e-commerce solutions for website, mobile and social channels • Improves performance and efficient management through streamlined and automated processes • Provides implement once and use everywhere responsive web design-based solutions • Enhances inventory control through real-time inventory solutions • Improves customer satisfaction through intelligent agent solutions • Reduces operating cost and increases operational efficiency with a single end-to-end solution that removes small and disintegrated applications • Enhances user experience by providing intelligent and advanced solutions, such as dynamic packaging • Intelligent middleware solution provides multi-GDS and multi-supplier connectivity in a plug-and-play mode. Hosting Services Partner no. 596
Vibe Software Contact: Martin Eade T: 01438 907000 E:
martin.eade@vibe.travel
vibe.travel Vibe Engine is the heart of this travel technology, built to provide your agency with vast and flexible functionality for selling travel products online. At the core of all clients’ websites, Vibe Engine provides one strong standalone platform to configure and manage your online operations and bookings. With extensive leisure travel knowledge, the
consumer-friendly Vibe Leisure package has been designed to focus on customer experience while increasing the efficiency of operations by automating over 85% of bookings. Combining Vibe’s core functionality with a product management system’s advanced merchandising tools, rule-based deposit system and integrated CRM functionality, Vibe Leisure is the complete solution to operating a successful OTA. Vibe Agent is a package which gives your
NIIT Technologies Contact: David Beatley T: 020 7002 0700 E:
david.beatley@
niit-tech.co.uk niit-tech.com NIIT Technologies’ has a proven track record and expertise in the travel space that helps clients use technology to enhance their business productivity in innovative, cost-effective ways. With our digital strategy for travel and transportation enterprises, and innovative products and frameworks (COSYS, QOSMOs, MonaLisa Suite, TravelMate and Fleet Management System), we address clients’ operational costs and business challenges. Our corporate vision “New Ideas, More
Value” is reflected in all our engagements with leading carriers, airports, travel distribution companies, and surface transportation companies worldwide where we deliver domain capability and customer value. Our strategic partnership with the International Air Transport Association (IATA) has also helped us deliver insights and methodologies that raise your business growth curve. Why Partner with NIIT Technologies? • We
have proven global expertise in the TTL industry, enabling $50bn in e-commerce transactions • More than 15 delivery centres and more than 8,000 employees, enabling 37% of TTL revenues • Innovative IT solutions through transformational services and integration of IT, BPO and infrastructure services • Our cloud-based offerings are used by more than 100 TTL organisations worldwide • We enable more than 50 airlines and more than 10 cargo ground handlers, including the world’s busiest airport • Our proven dual-shore execution delivers significant cost optimisations • We continually develop innovative solutions for our clients, leveraging our industry partnerships and experience. Our wealth of experience in the travel
distribution domain has been acquired through projects in the following business functions: • E-commerce • Distribution • Dynamic
countrybycountry.com
Sapphire Systems Contact: Rachel Unicomb T: 0207 648 2000 E:
Rachel.Unicomb@sapphiresystems.com sapphiresystems.com Sapphire Systems is a global provider of financial accounting and business management solutions, based in the UK. Headquartered in the City of London, with regional operations around the UK, USA, India and Australia, with multilingual capabilities, Sapphire Systems has the ability and reach to implement business systems on an international scale and provide 24-hour support. Sapphire Systems is currently the global number one partner for both SAP Business One and Infor SunSystems. Software Designers & Resellers Partner no. 497
agency the tools to manage and fulfil your online and offline business. Vibe Agent enables you to communicate with your customers effectively from one central hub. With real-time reports and analysis, truly understand your business trends to allow immediate reaction to client searches and bookings to maximise your conversion rates. Vibe Corporate provides your customers
with a user-friendly corporate booking tool, which can be integrated into any company’s procurement policy, taking into account company budget, travel policies and preferred partners. Choosing from a diverse range of travel products, including low-cost carriers, charter flights and bed banks, travellers have the ability to book flights, hotels, rail, car hire, airport parking, ferry, insurance and transfers in one itinerary. No matter how complex your customers’ business structure, Vibe’s flexible product will cater to their requirements. Vibe Bespoke underlines that the evolution
Vertical Systems Contact: Rob Barker T: 0800 983 0000 E:
Rob.barker@
verticalsystems.co.uk verticalgroup.co.uk Established back in 1982 and a part of the Vertical Group, Vertical Systems is one of the longest established and largest suppliers of travel technology to the UK travel industry. Today, Vertical Systems provides services to 10,000 travel agent desktops in the UK, from single branch independent agents to major consortia through to multiple groups, including Thomas Cook. Vertical prides itself on its ability to meet
the total requirement of today’s travel agent, large or small, with a cost-effective solution that enables agents to concentrate their efforts on selling holidays. Introducing Intuiti – a brand new cloud-based suite of travel technology products incorporating everything you need to run a successful travel business. Easily accessed from a single login, every product in the suite – from back office and accounts through to front office software – is designed to be totally responsive, helping agents gain a serious competitive advantage. All products can interface independently. Principal Distribution Platforms Retail Agent Platforms Software Designers & Resellers Telephony Systems Partner no. 342
of Vibe is always customer focused, with new functionality and features constantly being delivered by an experienced development team. With hundreds of new features every year, many of which have been produced through a bespoke development programme, Vibe is proud of its constantly evolving technology and has confidence in providing you with the exact system you need. Customise any part of the Vibe experience to suit your new and imaginative ideas and let the team work with you through the concept, scoping, planning and development phases to create your perfect Vibe. E-commerce Platforms Global Distribution Systems (GDS) Principal Distribution Platforms Retail Agent Platforms Partner no. 557
TOURISM SERVICES
A2Btransfers.com Contact: Renaldo Scheepers T: 01483 804808 E:
renaldo@a2btravelextras.com a2btransfers.com A2Btransfers was established in 2005 by a team of travel professionals, who realised the increasing need for tailor-made holidays among clients and agents looking for simple ways to put a value package together. Since then
A2Btransfers.com has grown from strength to strength to become an
award-winning provider of transfers, and the choice of travel agents across the globe. Transfers – Airport, Port & Resort Partner no. 336
ABTA Resort Check Contact: Michael Gwilliam T: 01707 282560 E:
michael.gwilliam@
plexus-law.co.uk abtaresortcheck.com ABTA Resort Check is an online health and safety database offering cost-effective access to audited information on thousands of properties throughout the world. The ABTA Resort Check database currently has over 25,000 properties, with more being added all the time. Principals and agents who dynamically package have a legal obligation to exercise due diligence on issues that could affect the safety of their customers. This includes exercising reasonable care and skill in the selection of accommodation offered for sale. For many travel organisations, maintaining an internal auditing team to travel to each of these locations is either not possible or not cost-effective. ABTA Resort Check gives you access to Argent Health & Safety’s team of auditors who are permanently based abroad. • Reduced costs on health and safety audits
for tour operators, as part of their due diligence responsibilities. As a rule, if several tour operators abroad use a property, each operator carries out their own health and safety audits, so that there’s a duplication of resources to obtain the same information. With ABTA Resort Check, a property need only be audited once and each operator can then access the information at a greatly reduced cost. • Anybody who dynamically packages or offers accommodation for sale via intermediaries such as bed banks, can now access health and safety audit information (if this isn’t undertaken or supplied by the intermediary), as part of their duty of care to the customer • Trained health and safety professionals audit the properties on the ABTA Resort Check database every three years, with self-audits performed annually in the interim. Argent Health & Safety, the database operator, also performs regular spot-checks on properties listed on the ABTA Resort Check database. This provides a more robust system than other health and safety services where only self-audits are used. ABTA Resort Check can help you provide a
safe holiday experience for your customers by giving you access to an affordable health and safety database of worldwide hotels and excursion providers. ABTA Resort Check achieves a consistency of standards and practice across the industry, and in the event that a claim is made against you, its audits can aid a legal defence of due diligence. ABTA Resort Check is operated by Argent Health & Safety, which specialises in providing health and safety solutions and training for the travel industry. Argent has more than 30 auditors permanently based overseas. Health & Safety Consultants Industry Regulation Advice Partner no. 329
Action Visas Contact: Mark Lance T: 020 7939 8100 E:
mlance@cornhillgroup.com actionvisas.co.uk Action Visas has provided passport and consular services for over 12 years. Its services
ABTA CountryByCountry Guide 2016 147
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