ABTA • By Industry Sector
include: personal service, telephone support, information on visa and passport requirements, embassy application (downloadable), visas from most London-based embassies and consulates, online passport tracking, out-of-hours emergency number, British passport renewals, translations, documentation legalisation, collection and delivery services including airport meet and greet. Special prices for ABTA Members. Action Visas is ISO 9001 accredited. Visa Services Partner no. 288
assistance with new applications for licensing/ membership and full ongoing support. In addition, the ATC is able to introduce specialist insurance firms to provide expert assistance in the provision of travel industry bonding and insurance requirements. Industry Regulation Advice Trade Licensing Consultants Partner no. 361
table and universal power ports. Seats also benefit from 10.6-inch touch-panel LCD monitors. Noise-cancelling headphones are also provided. Passengers are able to take advantage of the priority check-in counter and use airline lounges at Heathrow and Tokyo-Haneda airports. Economy class: The new economy seat has a
Affordable Car Hire Contact: Hayley Attwood T: 0845 900 0420 E:
Hayleyattwood@affordablecarhire.com affordablecarhire.com Welcome to Affordable Car Hire, the largest UK independent leisure car rental company working with over 500 car rental partners that offer you the flexibility and choice through a network of 193 countries in over 15,000 worldwide locations. Affordable Car Hire is committed to offer you good value for money and an excellent customer service, with the extra bonus of special offers that include free upgrade, additional driver and zero excess offers. Our focus and loyalty lies with the travel
agent and our affiliate partners. Our concept is simple: ‘quality product and quality service at an affordable price’. As well as providing high commission levels, we aim to ensure that our prices remain competitive within the marketplace and as a result have introduced a price watch facility. Our national sales team regularly visit our clients throughout the UK as we realise the value of maintaining strong relationships. To drive repeat business, we’ve created a
loyalty reward card scheme for all clients which allows booking points to be converted to a whole host of benefits, including: Shop till you Drop vouchers, TV’s, Kindles and Ipads. The Affordable booking engine ‘CARS’, offers a slick fast system with live feeds providing a response time of five seconds. We also provide XML web services for your dynamic requirements and a full white label hyperlink facility, allowing agents and affiliates to brand our website to suit their own company’s image and also allowing control of profit margins. Please ask about the Affordable Training
Academy where we can build the confidence of your counter staff to offer car hire and gain trust in ACH, while earning great incentives. After all, car hire is your clients’ first impression of their holiday, so it must be perfect! With our commitment, we’ll continually aim to exceed your expectations and are confident that your staff will be delighted working with Affordable Car Hire. Car Hire Partner no. 555
Airport Gurus Contact: Mandy Haque T: 0121 767 8076 E:
mandy.haque@birminghamairport.co.uk airportgurus.co.uk Airport Gurus is the trade relations team at Birmingham Airport. It is there to support you with its knowledge and experience and give you insight and inspiration on Birmingham Airport. Partner no. 490
34-inch seat pitch and a fixed back shell design, which means you needn’t worry about the passenger behind as you recline. Boasting a 10.6-inch LCD touch panel wide monitor, the seat is also equipped with a sliding headrest and a 3-step shifting footrest. Airlines Partner no. 597
Avis Rent A Car Contact: Connie Georgiou T: 0844 544 6061 E:
connie.georgiou@
avis.co.uk avis.co.uk/travelagents Avis Rent A Car has a heritage in car rental of over 50 years. Founded in Detroit in 1946, Avis is now a global car rental company with over 5,000 locations in 155 countries. However big the company grows, Avis is always mindful of the Avis spirit embodied in its slogan “We Try Harder”. Car Hire Partner no. 072
ANA (All Nippon Airways) Contact: Julie Murphy T: 0208 762 8850 E:
juliem@ana.co.jp ana.co.uk ANA (All Nippon Airways) is the largest airline in Japan and one of only seven airlines to have been awarded the 5-star rating from Skytrax; it was laso awarded Best Long-Haul Airline’at the 2015 Business Travel Awards. Operating seven daily flights from Europe (London, Paris, Frankfurt, Munich, Dusseldorf and) to Tokyo, ANA connects you with Japan’s largest domestic network and 38 international cities beyond. In addition, ANA recently launched two new routes from Brussels to Narita and from Sydney to Haneda. From the UK, ANA operates a non-stop daily service with Boeing 777-300ER – first class, business class, premium economy and economy – from London Heathrow’s new Terminal 2 to Haneda, Tokyo’s most central airport, just 15 minutes from the heart of the city. First class: Taller partitions and simple,
elegant décor create a calm and sophisticated ambiance. Ample storage areas, including a wardrobe for hanging your coats and jackets, provide you with generous space to store your personal belongings. A larger seat with a width of 33 inches reclines to become a fully flat bed. Enjoy a fully digital entertainment system on your 23-inch wide-screen – all at the touch of your screen. It offers a choice of over 351 programmes of movies, videos, music and games to all classes. An iPod connector and USB port, which is also equipped with all classes, means you can enjoy your own movies, music and photos. Business class: Introducing the staggered
Air Travel Consultancy Contact: Nick James T: 01252 795200 E:
nick@theatc.co.uk theatc.co.uk Air Travel Consultancy (ATC) offers a specialised, cost-effective and highly professional service to travel companies in respect of ATOL licensing, IATA accreditation and ABTA, AITO and TTA membership. Its service provides detailed guidance on licensing and membership issues, advice as to whether the 2012 ATOL reforms have affected your business, comprehensive
seat formation provides you with 50% more room compared to conventional layouts. As each seat is on the aisle, you don’t have to worry about being disturbed by other guests. A large sliding table gives you greater space in which to work. Universal laptop power ports, lighting and storage compartments are all in place for your convenience, including space for your shoes under the seat and your hand luggage under the ottoman. When your work is done, sit back and enjoy entertainment programmes on your 17 inch wide-screen all at the tip of your fingers. Premium economy: Partitioned off from the
economy class section, the seats are laid out in a spacious two-four-two configuration for greater comfort. Head-rests have also been enlarged, along with storage pockets on the rear of the seat in front. Each seat is equipped with adjustable personal lights, a larger folding
148 ABTA CountryByCountry Guide 2016
Argent Health & Safety Contact: Michael Gwilliam T: 01707 282560 E:
michael.gwilliam@
plexus-law.co.uk argenthands.co.uk Innovation in health and safety. A unique, specialist support service, delivering a range of claims and risk management services to both insurance and business clients. Argent Health & Safety’s professionally qualified staff deliver a consistent and quality service that is both cost effective and a benchmark for leading representative bodies. It’s innovative and responsive to client needs and at all times ensures that its solutions comply with legal and corporate responsibilities. Services are available as an outsourced package or by individual contract. Part of the Parabis Group, an organisation specialising in legal supply and professional services to the insurance, travel, healthcare and related industries. Health & Safety Consultants Industry Regulation Advice Partner no. 329
Birmingham Airport Contact: Mandy Haque T: 0121 767 8076 E:
mandy.haque@birminghamairport.co.uk birminghamairport.co.uk Birmingham Airport is a public/private partnership. It’s the UK’s third largest airport outside London and the UK’s seventh largest overall, handling some nine million passengers a year. Birmingham currently serves 143 direct scheduled and charter routes and offers an additional 279 possible connections worldwide. This gives passengers a choice of 422 direct or one-stop flights. With a central location in the heart of the motorway network, a mainline rail station attached and the recent investment of new terminal facilities, Birmingham Airport is the UK’s central gateway. The recent runway extension enables airlines to fly direct from Birmingham to the Far East and the West Coast of America. Airports Partner no. 490
Atout France Contact: Gwenaelle Maret-Delos T: 020 7061 6631 E:
gwenaelle.delos@
atout-france.fr franceguide.com Atout France (better known as the French Government Tourist Office) has always enjoyed a close relationship with the UK travel industry. It organises several trade workshops in the UK and France every year, and has a dedicated trade information line for any enquiries: 020 7399 3520. You can find the latest information on what’s happening in France at
franceguide.com Tourist Boards Partner no. 048
British Airways Contact: Keith Chuter T: 0906 706 0010 E:
keith.chuter@
ba.com ba.com British Airways is one of the world’s most prestigious and trusted airlines, offering excellent service, a wide-range of products and an extensive route network to cater for the needs of its customers around the world. Together with its early predecessors, British Airways has been at the forefront of innovation and progression from the world’s first daily scheduled flights to the first fully flat bed. With a rich heritage of stylish travel, expertise and innovation dating back 90 years, British Airways has a proud history and an exciting future. Airlines Partner no. 004
Attraction World Contact: Nick Hughes T: 0871 700 8888 E:
nhughes@attractionworld.com attractionworld.com/ Attraction World is the top UK attraction ticket retailer, distributing through the travel trade and direct to consumers. It currently supplies over 5,000 travel agents throughout the UK and possesses a 95% market share of the travel trade. Its product is available via e-ticket, allowing customers to book right up until day of departure. Attraction World currently offers over 8,000 experiences in over 50 countries – guaranteeing that it can find something for everyone, wherever they are in the world. Attractions Partner no. 364
Cabfind Holiday Transfers Contact: Debbie Thompson T: 0843 658 1122 E:
Debbie.thompson@
cabfind.com cabfindholidaytransfers.com Cabfind Holiday Transfers is a leading provider of all types of airport transfers, including cheap shuttles, private taxi transfers, executive/VIP transfers and group mini buses. It caters for parties of any size in over 7,000 resorts and cities globally and is an approved supplier of airport transfers worldwide. Book your airport transfers securely online with Cabfind now or via its 24/7 UK customer support centre on 0843 658 1199. Transfers – Airport, Port & Resort Partner no. 511
countrybycountry.com
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