ABTA Partners • By Industry Sector Benefits to travel companies – as soon as a
customer purchases a holiday, the business commits to paying their suppliers on or before the date of travel, whether six days or six months from the date of purchase. This period of time can represent a substantial risk when the currency a customer has paid in differs to the currency the business owes to the suppliers. Even a small exchange rate move can have a disproportionately big effect on margins and even lead to losses. Businesses have typically turned to forward contracts to mitigate this risk but it’s a costly, inaccurate and sometimes complicated process. Equiniti international’s guaranteed rates
removes the need for forward contracts and provides organisations with a tool that can hedge risk on every sale in real-time: • Automatic currency conversion reduces costs • Expand business into new countries using local currency • Lock in a profit margin on every customer purchase • No FX risk • No need to hedge ‘ad hoc’, predicting FX flows and trying to second guess currency movements • No FX margin to pay. Delivered via our in-house developed
platform and utilising a simple set of API’s, MCP+ helps to automate your foreign currency hedging and ensures you protect yourself with minimum effort and no manual intervention. Forex – International Payment Services Partner no. 608
open style approach with product, marketing and internet expertise. Established 1998, Drakefield Insurance
Services operates its own retail brands and can bring the benefit of its experience to all its customers:
gotravelinsurance.co.uk;
AAtravelinsurance.com;
QuoteBanana.co.uk 1stoptravelinsurance.co.uk etravelinsurance.co.uk.
QuoteBanana.co.uk is a price and cover
comparison site, built and hosted by Drakefield Insurance Services, including providing the underwriter panel. It has also established and is providing white labels for many websites, including: Go Compare:
gocompare.com; uSwitch:
uswitch.com; Money Expert:
moneyexpert.com; Lloyds TSB:
lloydstsbcompare.com;
Insurance.co.uk:
insurance.co.uk Travel Insurance Partner no. 182
risk management. All of its clients appreciate its proactive and highly personal service where creativity and quality are critical. They value the fact that James Hallam can offer a complete and consistent service. James Hallam typically handles all aspects of a clients’ general insurance portfolio covering assets, liabilities, business interruption, etc, as well as employee benefits and financial services, and personal insurances. James Hallam Ltd is authorised and regulated by the Financial Conduct Authority. Directors & Officers Liability Insurance Insurance Partner no. 300
ATOL, ABTA and IATA and will work closely with all stakeholders under their respective schemes. Partner no. 592
Insurance4carhire.com Contact: Tim Thornhill T: 01242 538412 E:
tim.thornhill@
towergate.co.uk insurance4carhire.com Insurance4carhire.com is an excess insurance provider, whose core business is the provision of car rental excess insurance, providing a low-cost alternative to the expensive excess waiver charges offered by car rental companies. Car Hire Excess Insurance Partner no. 416
First Data Merchant Solutions Contact: Brad Palmer T: xtn 882684 E:
bpalmer@firstdatacorp.co.uk firstdatams.co.uk/abta First Data Merchant Solutions is an expert in the travel payment sector, delivering solutions that fit your business needs. Through First Data Merchant Solutions you can be assured in processing secure and fast transactions, allowing you to deal with the more pressing issues faced by your business. Whether you’re a small or large travel company we can help you. First Data Merchant Solutions is part of the
First Data Corporation and has over 20 years of experience in the UK. Combining local expertise and capabilities with truly global insights into payment trends and innovations that could set your business apart from your competitors. Benefits for your business: • Accept credit card payments, debit card payments and most major payment types to suit you • Reliable and secure card acceptance with industry leading uptime • Easy to use online reporting offers rapid access to your payment activity and transaction history at your convenience • Expertise to support your business, including experienced dispute resolution specialists, plus proven fraud tools that can lessen chargeback risk. Merchant Services – Card Payment Processing Online Payment Processing Partner no. 352
Just Travel Cover Contact: Andrew Jackson T: 0844 576 7935 E:
andrew.jackson@justtravelcover.com justtravelcover.com Just Travel Cover is a specialist travel insurance broker offering dynamic and tailored travel insurance solutions. A wide range of competitive products are available covering both single trip and annual multi-trip, with no upper age limits on single trip and 98% of all medical conditions covered. Long-stay policies can be arranged to cover clients for a trip duration up to 365 days. Specialist cover and benefits can be arranged subject to referral. Our highly trained, professional staff are here seven days a week in our UK-based call centre, giving your client clarity and choice when arranging travel insurance cover. Travel Insurance Travel Insurance – Specialist Partner no. 553
Insure2travel Contact: Jon Elias T: 02920 783010 E:
Jonathan.Elias@towergate.co.uk insure2travel.co.uk Insure2travel offers all ABTA agents free ‘appointed representative’ status for advised sales. What Insure2travel does that’s different: • Outstanding cover now includes dynamic packaging and airline failure cover • The best value travel insurance products and services in the industry – you can compare rates and find cover • Multi-award-winning insurer – ‘most reliable’ in the UK 2009/2010, as voted by the three top publications • Simple and easy website, designed by travel agents, offering issue cover in less than one minute • Online issue with flexible commission on each sale – 0%, 25%, 30%, 35%, 40%, 50%, etc • Unique, 24-hour travel agent support line. Speak to Insure2travel live after 5.30pm or even at weekends • All agents have trade sites and free branded affiliate websites • Covers customer at the airport or even in-flight! • Auto delivery to mobiles and emails • Supporting the travel industry, Insure2travel only supplys to the trade and not direct • Quality hard copy policy wordings supplied. Travel Insurance Travel Insurance – Specialist Partner no. 481
Gotravelinsurance.co.uk Contact: Richard Peacocke T: 01256 492292 E:
richard.peacocke@
theaa.com gotravelinsurance.co.uk Gotravelinsurance.co.uk is part of the Drakefield Insurance Services. Drakefield Insurance Services is a travel insurance e-commerce specialist covering retail, wholesale, schemes, white label, online products, fulfilment and call centre B2B delivery XML interface. Its team has a partnership and
countrybycountry.com
Markadis Ltd Contact: Steve Robinson T: 020 8705 0760 E:
steve.robinson@
markadis.com markadis.com Markadis is a merchant card payment provider that offers face-to-face, on the road, pay by phone and e-commerce card acceptance solutions across the UK. We offer competitively priced solutions to the travel sector that are matched to your individual business requirements, so you can receive the best value solution. Why choose Markadis? • Value for money
• No hidden costs or charges • Hassle-free, fast settlements • Quick set-up with 24/7 support • Reduce fraud with 3D secure authentication • Secure online account access • Detailed reporting for fast reconciliation. Effectively, we are the merchants’ friend and
we want to build excellence and loyalty in the card payments space while helping you to grow your travel business. Supporting our customers throughout their contract with Markadis is a key part of our business. For example, we offer a 24/7 customer support line so that we can answer any of your questions, no matter the hour, and constantly communicate the latest payment news and regulations. Merchant Services – Card Payment Processing Online Payment Processing Settlement Services Partner no. 607
KRE Corporate Recovery LLP Contact: Gareth Roberts T: 07979 706392 E:
gareth.roberts@
krecr.co.uk Contact: Paul Ellison T: 07967 471211 E:
paul.ellison@krecr.co.uk Contact: office T: 0118 947 9090 E:
ben.briscoe@
krecr.co.uk krecr.co.uk Based in Reading and working with businesses in the Thames Valley area and beyond, KRE Corporate Recovery LLP is made up of three partners – Rob Keyes, Gareth Roberts and Paul Ellison. Between us we have more than 75 years of experience in the corporate recovery field, and have worked together as a team for more than 10 years. We work from the common ground that
James Hallam Contact: Jackie Knight T: 020 7977 7880 E:
jackie.knight@
seventeengroup.co.uk jameshallam.co.uk James Hallam is a leading privately owned, independent insurance broker and risk manager based in several locations across the UK. It acts for a wide-range of corporate and not-for-profit organisations and can provide solutions for all their insurance needs, including
corporate recovery doesn’t mean the end, but a new start for the business and stakeholders. As well as being able to help companies get back on their feet without even entering into a formal process, we also help those who choose the route of insolvency to turn what they initially perceive as the end into a new chapter for their business. This is because we work independently and have access to a large network of professional contacts. Consequently we’re able to offer a full suite of corporate recovery options depending on your situation and circumstances. As an independent practice we prefer to take
a personal approach, so you’ll receive partner level input throughout the entire process. We also offer an after-hours helpline so you can contact one of the partners for urgent advice. In respect of specific travel issues, KRE has a detailed and comprehensive understanding of the regulatory and practical requirements of
Martin Pooley Contact: Martin Pooley T: 01603 662277 E:
martin@pooley.co.uk pooley.co.uk Martin Pooley is an independent accountant specialising in the Tour Operators’ Margin Scheme (TOMS) for VAT. Martin advises tour operators ranging from very small to very large and is well known in the trade and at HMRC. Martin was previously a tax partner with KPMG and normally charges success-related fees. TOMS VAT Specialists Partner no. 054
McGregor Insurance Contact: David Mcgregor T: 01243 551448 E:
david@mcgregorinsurance.co.uk mcgregorinsurance.co.uk McGregor Insurance is a truly independent insurance intermediary specialising in the travel industry. It arranges all forms of corporate insurance required by a tour operator, travel agent or accommodation provider. Crisis & Travel Disruption Insurance Directors’ & Officers’ Liability Insurance Financial Failure Insurance – For Agents Financial Failure Insurance – For Principals Office Insurance Product Liability Insurance Professional Indemnity Insurance Travel Insurance Partner no. 357
ABTA CountryByCountry Guide 2016 141
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