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www.lancasterlondon.com dsp@lancasterlondon.com www.facebook.com/ LancasterLondonHotel


Case study Sergio da Costa, accounts payable manager “I have worked at the Lancaster London since 1996, when I joined as a housekeeping porter during the day and worked in the bars in the evenings. “In 2004 I applied to be the banqueting billing co-ordinator. The hotel then put me on an accountancy course, and I have now been in accounts payable for six years and accounts payable manager for three. “In 2010 I was awarded


Lancaster London


A multi-million pound upgrade and an award- winning training scheme offer an excellent start


Lancaster London is located opposite Hyde Park, just minutes from Paddington Station. This independently owned 416-bedroom, four-star hotel spans 18 floors and has amazing views over London. We are undertaking a four-year


refurbishment project valued at £60m, known as ‘Creating the future from the treasures of our past’. Running alongside our ambitious


physical upgrade, we have set ourselves some fantastic goals to ensure we are the best we can be. These include working towards becoming a centre of excellence for developing our people through accredited training courses and award- winning apprenticeship schemes.


We have an exciting journey ahead


and are always on the look-out for like-minded people to join us. Our hotel value is ‘We always care’


and we show this through our supportive environment for young people in the workplace, and by offering a wide variety of apprenticeships, NVQs and work experience. We work with local communities, charities, colleges and universities and tailor programmes to provide real-life work experience combined with study to ensure the best start possible – after all, our key value is ‘We care about our happiness and the happiness of others’. We believe that happy team members means happy guests, who return to us time and time again.


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the Role Model of the Year award from a nearly 500-strong team at the Lancaster London.” Sergio is just one of our


many success stories at the Lancaster London. Could you be the next?


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