Three tips to the top
Jo Harley, director at people and performance specialist Purple Cubed
Getting to the top Front of house…
To become a restaurant manager, you’ll need to have: ●●A proven track record in the hospitality service sector, working up from waiter, and maybe with experience in bar work
● ●A passion for good service, food and drink ●●Financial and commercial business acumen, entrepreneurial flair and creativity
●●Excellent communication, management and leadership skills ●●Stamina, enthusiasm and a desire to ensure diners enjoy themselves
Decide your end goal Ask yourself, what is your ultimate dream job? What skills and experience are necessary to get there? Find a role and environment that will match your personal values and make you happy. There’s a free tool to help at
www.janesunley.com.
Start a career notebook to keep you on track Have regular career conversations with your line manager, and if your employer doesn’t offer this, then ask. You need to know the level of support you will require to help you reach your goal. Think about self-study and
Back of house…
To become a head chef, you’ll need to have: ●●A great track record of cooking in respected kitchens ●●Creativity, rather than just being able to follow a recipe ●●Good management skills to lead and inspire your brigade and to enable you to work well with suppliers
●●Financial acumen to manage budgets and your gross profit on food ●●Organisational skills to ensure your staff rotas, deliveries and orders run like clockwork
●●A cool head and a calm demeanour
activities you can do in your own time to complement your workplace learning. Set yourself goals and regularly review your progress against them. Remember, you are responsible
for your progress, although a good employer will help.
Do a great job Sounds obvious, but the quickest way to progress is to become a dependable and talented member of the team. People will notice if you increase sales or margins or come up with a cost-saving innovation. Above all, work hard but don’t
expect too much in a short timescale.
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