What the expert says
Jane Sunley, chief executive of Purple Cubed and author of career bestseller It’s Never OK to Kiss the Interviewer “Prepare, prepare, prepare. As soon as you receive the invitation to interview, get to know the business and their values. If you know the name of the interviewer, research them online. Think about the questions they may ask and prepare how you will support your answers. Practise on a friend, in front of the mirror – even in front of your dog. “Turn the tables on the interviewer. There is one question
asked in every interview and for every job, which is: ‘Do you have any questions for us?’ Never say no. Plan what you’re going to ask. Try: ‘Why did you decide to work for this company?’, or ‘How would you describe the culture here?’ Questions about the role are impactful and will get the interviewer thinking. Avoid asking ‘Have I got the job?’, or ‘How did I do?’.”
What does an employer look for when
interviewing a candidate?
James Goulding, regional HR manager UK, PPHE Hotel Group Passion If a candidate gives the impression they’re not sure about what it is they’re being interviewed for, then it’s difficult to feel confident that they can succeed.
Interpersonal and communications skills Hospitality is a face-to-face business and any candidate needs to demonstrate the ability to listen effectively and express themselves clearly.
Focus The candidate needs to show they have thought hard about why our company is the right place for them and that they see us as the best place to develop their career.
Care Candidates need to put thought into any presentations required for the interview as well as the presentation of themselves.
Finally, we seek individuals who bring talents and inspiration that are uniquely their own.
The do’s and don’ts of sending out your CV Do send a CV on spec. But make sure it’s targeted and be sure of what type of role you’re looking for. If the HR department receives a CV without a covering letter, they have no idea what type of role you are looking for or whether you are committed. It is then much harder to progress the application. Don’t blanket-bomb dozens of
recruiters with a generic CV and covering letter. This gives HR teams the impression that you are not passionate about working for their specific hotel company.
James’s top tip Make sure your CV stands out by being focused on what you want to do and stating that in a covering letter.
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